Program Director for Community Standards and Safety Education - University Housing

University of Illinois Urbana-Champaign

University of Illinois Urbana-Champaign

Champaign, IL, USA
Posted on Tuesday, October 3, 2023

Program Director for Community Standards and Safety Education

University Housing - Residential Life

Job Summary

This position serves on a team of professionals charged with leading and implementing all University Housing disciplinary processes. The Program Directors are University level case coordinators, assist in the coordination of students of concern case management for Residential Life and Family and Graduate Housing, facilitate restorative practices to support the residential curricular model of education, and serve as members of the Residential Life Central Staff Team. These staff members ensure that all processes related to student discipline are enacted with ethical principles and a social justice approach.

Duties and Responsibilities

Student Discipline, Safety, & Security Program Responsibilities

  • Provide assistance to Residence Hall Director and Area Coordinator staff through staff training and coaching to effectively deal with and follow up on disciplinary or other incidents at the hall or area level. 
  • Conduct investigations and hearings in response to alleged violation(s) of the University Student Code by individual students. 
  • Investigate alleged violations of the Student Code that fall under the jurisdiction of the subcommittees of the Senate Committee on Student Discipline, including the Subcommittee on Sexual Misconduct, prepare any involved parties for a formal hearing where appropriate, and present the results of investigations directly to the faculty and student members of the subcommittees for adjudication. 
  • Provide assistance in the direction and evaluation of the Residence Hall Directors and Area Coordinators in the area of conduct in their roles as University case coordinators. 
  • Utilize the University of Illinois Police Department Security Staff in support of Residential Life Community Standards objective. 
  • Engage in follow-up for mental health cases by working with hall staff to develop and track progress on plans of action.
  • Provide in person, periodic follow-up with students directly after critical incidents.
  • Coordinate the transfer of management responsibilities for critical incidents when a response begins during the workday and transitions to duty staff for follow up.
  • Serve in an advisory role to the appropriate Senate Subcommittee on Student Conduct or to University administrators during hearings.
  • Chair the University Housing Community Standards and Policy Review committee.
  • Serve as University Housing’s representative on the Office of the Dean of Students of Concern Committee.
  • Assist in the coordination of University Housing’s bias and intolerance response by enacting educational strategies as a result of complaints filed.
  • Coordinate mental health crisis response for University Housing residents.
  • Collaborate with the Office of Dean of Students, Disability Resources and Education Services, and Counseling Center related to students of concern and/or those involved in discipline and/or title IX investigations.
  • Participate year-round in a rotation of on-call coverage for crisis response back up to Residence Hall Directors, including during the academic year, university break periods for break housing, summer school, and conference season.
  • All University Housing staff will engage and contribute to a culture of diversity, equity, and inclusion within University Housing.

Community Development

  • Serve as the co-advisor to the Restorative Practice and Community Program. 
  • Co-lead restorative practice departmental initiatives.
  • Engage and assist with developing and driving University Housing’s diversity, equity and inclusion initiatives.
  • Oversee the University Housing safety education programs and security initiatives.
  • Create and implement lesson plans to achieve the goals and learning outcomes of the residential curriculum.
  • Conduct evaluation and assessment of curricular strategies.
  • Identify learning objectives specific to the learning goals of interpersonal competence and engaged citizenship for students who live in University Housing.
  • Educate residents, faculty, and staff regarding University and Housing policies and procedures.
  • Work closely with the University Housing Marketing staff to draft safety education related messages to University Housing residents and guests as needed.
  • Maintain positive working relationships with Residential Life, University Housing, the Office of Student Conflict Resolution and other staff within the University who contribute to the effectiveness of the educational disciplinary process in University Housing.
  • Demonstrates self-awareness of own social identities, privilege, and biases while actively engaged in learning about other cultures, viewpoints, and traditions in order to serve a diverse population.
  • Demonstrates a wide range of interpersonal skills to build and sustain an inclusive community.
  • Demonstrates experience leading and/or supporting inclusive and equitable practices.

Administrative Responsibilities

  • Serve as part of the communications team for recording, processing, and distributing nightly incident summary reports.
  • Disseminate Fire Safety Assessments each semester and follow up on related concerns.
  • Oversee and analyze data gathered for surveillance video requests.
  • Maintain critical incident log for mental health incidents, alcohol/drug transports and significant community conflicts.
  • Other duties as assigned.

Minimum Qualifications

Education - Required: Master’s degree

Experience - Required: A minimum of two years full time work experience in Residential Life, Housing or college and university Student Conduct (graduate assistantships are considered part-time work). Experience with campus safety and security programs, crisis intervention, a demonstrated ability to work with and respect diverse students and staff, and excellent interpersonal, communication, and conflict management skills are required.

Preferred Qualifications

Education - Preferred: Master's degree in Higher Education, Student Affairs, College Student Personnel, or a closely related field.

Experience - Preferred: Experience in residential life or university or college housing. Experience implementing student conduct and handling Title IX-related incidents. Strong administrative skills, conflict mediation skills, restorative justice facilitation skills, strong interpersonal skills, and sound decision-making and evaluative skills. Preference will also be given to those who demonstrate the ability to build and maintain effective working relationships with colleagues and students and an openness to constructive feedback about performance as well as processes. Demonstrated leadership in working successfully with diverse college student populations and engaging in social justice educational strategies. Experience implementing a residential curriculum is valued.

Training, Licenses or Certifications - Preferred: Title IX Investigation Certification

Additional Physical Demands
Travel both on and off campus. Requires inconsistent work schedule that may vary from day-to-day and week-to-week. This position participates in an on-call rotation which could include overnight or weekend calls to help manage emergency situations. This is a fast-paced work environment dealing with highly emotionally taxing incidents.

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The salary for this position is $56,000 to $59,000 and  is commensurate with experience.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (CST) on November 13, 2023 (extended closing date).  Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://jobs.illinois.edu will not be considered. When submitting your application, please submit a cover letter, resume, and the names, phone numbers and email addresses for three professional references.  For further information about this specific position, please contact reslifejobs@illinois.edu. For questions regarding the application process, please contact 217-333-2137.  Work authorization sponsorship is not available for this position.

 For more information on employment at University Housing, please visit our recruitment web site at: Employment with University Housing

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1020416
Job Category: Education & Student Services
Apply at: https://jobs.illinois.edu