Location US-IL-Champaign

ID 2026-24970

Category

Professional

Position Type

Full-Time

Remote

Yes

Shift

Day

Schedule

M-F

Weekend Requirements

N/A

Holiday Requirements

N/A

On-Call Requirements

N/A

Oversee day-to-day operations of financial clearance, estimates, scheduling, and pre-registration to ensure timely, accurate, and patient-centered service.Monitor workflows, work queues, productivity, and quality to meet departmental and enterprise performance standards.Establish and maintain staffing plans, schedules, and coverage to support patient volumes and service levels. Operates departments in a cost-effective manner by monitoring labor hours, supply expenses and volumes. Ensures adequate staffing levels are maintained to provide timely patient services.Ensure compliance with regulatory requirements, payer guidelines, and Carle policies and procedures.Ensure patients are financially cleared prior to service, including eligibility and benefit verification, insurance validation, and identification of patient financial responsibility. Works with payor contracting to resolve payor issues.Oversee the creation and delivery of accurate cost estimates for procedures and outpatient services, in alignment with price transparency and No Surprises Act, Illinois Fair Patient Billing Act, and other federal and state regulatory requirements.Promote point-of-service and pre-service collections and partner with financial counseling to connect patients with payment options and assistance programs. Ensures high level of patient service from all areas of responsibility.Analyze denials and estimate accuracy trends; implement corrective actions to reduce front-end denials and rework.Supervise, hire, onboard, train, and develop supervisors, leads, and team members for the assigned location.Lead change management for new workflows, technology, automation, and process improvements across Pre-Access functions.Translate Carle Health and Patient Access strategic goals into actionable plans, measurable outcomes, and team-level priorities.Foster an engaged, inclusive, and high-performing culture; recognize team successes and support professional growth.Prepare and present performance reporting, dashboards, and updates to the Patient Access Director and leadership.Perform other duties as assigned.

Certifications: Certified Healthcare Access Manager (CHAM) within 2 years - National Association of Healthcare Access Management (NAHAM), Education: Bachelor's Degree: Related Field, Work Experience:

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our more than 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include seven, award-winning hospitals across eight hospital campuses and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle Foundation Hospital, Carle Physicians Group, Carle Hoopeston Regional Health Center, Carle BroMenn Medical Center including Carle Eureka Hospital and associated Carle Health Medical Group clinics all hold Magnet® with Distinction designation, the nation’s highest honor for nursing care granted by the American Nurses Credentialing Center (ANCC). Carle Health Methodist Hospital, Carle Health Proctor Hospital and Carle Health Pekin Hospital all hold the exclusive Magnet® designation.

We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

The compensation range for this position is $37.44per hour - $64.4per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.



Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

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