Philanthropy Services Coordinator
Carle Health
Urbana, IL, USA
Philanthropy Services Coordinator
- Category
- Professional
- Position Type
- Full-Time
- Remote
- No
- Shift
- Day
- Schedule
- M-F
Overview
Make an Impact Behind Every Gift
Join the Center for Philanthropy as a Philanthropy Services Coordinator, where your work ensures every donor experience is handled with precision, care, and purpose. In this highly visible and mission‑critical role, you’ll serve as a cornerstone of philanthropy operations—connecting donors, data, and impact.
This is an opportunity for someone who thrives in a fast‑paced, detail‑driven environment and takes pride in delivering excellence behind the scenes. If you enjoy building systems, solving problems, and ensuring every gift is stewarded accurately and meaningfully, this role is for you.
Responsibilities
What You’ll Do
Own the Gift Lifecycle
- Lead the end‑to‑end processing and acknowledgment of all philanthropic gifts, ensuring accuracy, timeliness, and compliance
- Enter and validate donor and gift data in Raiser’s Edge, maintaining the highest level of data integrity
- Generate tax receipts and tailored acknowledgment letters aligned with donor intent and gift type
- Determine appropriate funds, appeals, and coding by synthesizing information from multiple sources
Drive Financial Accuracy & Accountability
- Prepare and deliver monthly financial and gift reports (deposit reports, pledge reports, credit/debit summaries) in partnership with Accounting
- Maintain and organize all gift documentation and audit-ready records (batch reports, donor correspondence, remittance forms)
Support Campaigns, Events & Giving Programs
- Track and manage event sponsorships and payments, partnering closely with Manager of Events and Corporate Development to ensure timely and accurate processing
- Oversee the memorial giving program, including communication with families and reporting on tribute gifts
Strengthen Data & Systems
- Maintain the integrity of the donor database by:
- Creating and updating records
- Identifying and resolving duplicates
- Capturing relationship data to enhance stewardship strategies
- Upload and maintain key documentation (e.g., pledge forms, fund agreements) within donor records
- Conduct targeted research to fill gaps in donor and prospect information
Enhance Donor Stewardship
- Partner with frontline team members to clarify donor intent and support exceptional donor experiences
- Monitor daily hospital census reports to identify admitted donors and prospects, sharing insights with the team to enhance timely engagement
Advance Operational Excellence
- Maintain and enhance gift processing procedures and documentation
- Protect donor privacy and organizational integrity by ensuring strict confidentiality and data security
- Continuously look for opportunities to improve processes, accuracy, and efficiency
What You Bring
- Exceptional attention to detail and a commitment to accuracy
- Strong organizational skills and the ability to manage multiple priorities and deadlines
- Sound judgment, professionalism, and discretion with sensitive information
- Ability to work independently while collaborating effectively across teams
- Experience with donor databases (Raiser’s Edge preferred) or similar CRM systems
Why This Role Matters
Every gift tells a story. In this role, you ensure that each one is accurately recorded, thoughtfully acknowledged, and meaningfully stewarded—helping transform generosity into impact across our health system and community.
Why Join Us
- Be part of a mission-driven team making tangible community impact
- Contribute to a collaborative and supportive environment
- Play a critical role in helping philanthropy fuel innovation and patient care
Qualifications
Education: Bachelor's degree preferred or related experience.
Work Experience: 3 years of related experience.
Carle Health Company Overview
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Salary Range
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
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