Duties and Responsibilities Shared Employer Engagement Responsibilities- Track A B Serve as a shared point of contact for employer inquiries received through the Hirebusiness mailbox and other Employer Engagement channels; respond to questions, provide guidance, route specialized requests when appropriate, and ensure timely and consistent employer service. Provide shared employer support for career fairs, employer showcases, and other recruiting programs by answering questions about registration, participation, schedules, logistics, policies, available services, and recruiting opportunities. Coordinate employer recruiting activities, including reserving space and managing scheduling structures, room assignments for campus interviews, information sessions, coffee chats, networking programs, and other recruiting activities. Administer foundational employer-facing workflows in Handshake and other designated recruiting platforms, including reviewing and approving jobs, employer events, and interview requests in accordance with established policies and procedures. Maintain working knowledge of Employer Engagement programs, recruiting services, policies, systems, and resources so either Coordinator can provide consistent first-line support to employers and appropriately escalate complex or specialized matters. Serve as a liaison among employers, Employer Engagement, CPD, academic programs, and campus partners by coordinating timely information and connecting employer recruiting opportunities, events, jobs, internships, and engagement activities with appropriate stakeholders, resources, and communication channels. Support assigned employer portfolios by conducting outreach and follow-up, tracking employer engagement and next steps in designated systems, and helping coordinate customized recruiting and engagement activities based on employer needs and established priorities. Track A Only - Recruiting Operations Events Serve as the operational project lead for assigned career fairs, employer showcases, and other signature recruiting programs, managing the overall project plan, timelines, registration processes, space, vendors, staffing, accessibility, materials, day-of operations, and post-event activities. Manage detailed timelines and workflows for assigned recruiting programs, including employer registration, scheduling, space, operational employer communications, vendors, volunteers, staffing plans, accessibility, materials, day-of operations, and post-event assessments. Coordinate purchasing, contracts, event budgets, catering, supplies, event-related expenditures, and vendor requirements with the Student Corporate Connections Office Manager and other college or university partners. Coordinate event venues, facilities, technology, risk-management, procurement, accessibility, and other shared operational needs with Gies Facilities Management and campus stakeholders. Administer recruiting activities and employer-facing workflows within Handshake and other designated platforms, including event setup, registration, scheduling, approvals, communications, technical support, issue resolution, and maintenance of accurate participation records. Provide operational guidance to participating employers and employers within assigned portfolios related to registration, scheduling, logistics, policies, accessibility, and event participation; conduct appropriate follow-up, troubleshoot issues, and connect employers with recruiting channels and resources within established service standards. Track established event measures and maintain event-specific timelines, templates, and post-event documentation; contribute operational observations to post-program reviews and implement approved improvements to workflows, automation, guidance, and service delivery Track B Only - Marketing Strategic Communications Manage the annual Employer Engagement communications calendar, recurring newsletters, promotional schedules, communication templates, digital content requests, and coordination with CPD social media and Gies Business Marketing Communications (MarCom). Develop and coordinate communication and marketing plans that promote employer engagement programs, recruiting activities, career fairs, employer showcases, and other signature initiatives, with targeted outreach to students, employers within assigned employer portfolios, faculty, Career Services Council (CSC), CPD, and other campus partners to encourage participation and engagement. Develop and coordinate participant communication plans across the engagement lifecycle, including awareness, invitations and calls to action, registration, preparation, reminders, day-of information, and follow-up for employers and students. Coordinate employer and company representatives’ participation, including customized engagement activity for assigned employer portfolios, in career education programs, workshops, classroom presentations, employer panels, networking events, and other educational initiatives, including related communications and promotional support. Manage the coordinated promotion of employer events, internships, job opportunities, and recruiting activities across Handshake, websites, newsletters, digital signage, and other communication channels to increase awareness and participation among appropriate student and stakeholder audiences. Coordinate outreach to faculty, CSC, CPD, and other campus partners to promote recruiting programs, expand student awareness, recruit volunteers when needed, and support employer and student participation in Employer Engagement initiatives. Monitor communication needs, audience preferences, channel effectiveness, and stakeholder feedback to inform communication planning, content coordination, and participant engagement. Track established communication and campaign measures; maintain communication-specific calendars, templates, and documentation; contribute observations to post-campaign reviews and implement approved improvements. Shared Employer Engagement Responsibilities- Track A and B Shared Employer Engagement Insight Management Continuous Improvement Maintain accurate assigned employer portfolio, employer engagement, recruiting program, event, and communication data in designated systems. Track established measures such as participation, recruiting activity, program outcomes, communication engagement, and stakeholder feedback. Prepare routine reports and summaries using established templates, reports, and dashboards. Identify basic trends, recurring issues, and opportunities to improve workflows, communications, employer experiences, and program delivery. Support post-program and post-campaign reviews and implement approved process improvements and best practices.