Duties Responsibilities Quality Assurance and Continuous Improvement • Develop and manage quality assurance frameworks and performance measurement systems, including the Peer Review process. • Identify opportunities for process improvement and operational efficiencies. • Facilitate program reviews, assessments, corrective action plans, and quality improvement initiatives. • Establish key performance indicators (KPIs) and monitor organizational effectiveness. • Promote a culture of evidence-based decision-making and continuous improvement. • Develop dashboards, reports, and performance metrics for leadership. • Analyze trends and outcomes to support strategic planning and organizational assessment. • Collaborate with technology and operational units to improve quality assurance practices. • Participate in the activities of the Student Affairs Assessment Committee. Policy Development and Maintenance • Coordinate the development, review, approval, and maintenance of policies and procedures. • Maintain the organization’s policy management system and review schedule. • Ensure policies remain aligned with regulations, accreditation standards, and institutional priorities. • Facilitate stakeholder review and policy governance processes. • Communicate policy updates and provide education and monitoring regarding organizational requirements. Accreditation Management • Lead accreditation preparation, reporting, site visits, and ongoing compliance activities, including provider credentialling. • Monitor changes in accreditation standards and communicate impacts to stakeholders. • Coordinate documentation, evidence collection, and institutional responses required for accreditation reviews. • Develop and maintain accreditation calendars, project plans, and reporting schedules. Other Duties • Responsible and accountable to support and ensure the values of McKinley Health Center.