Duties Responsibilities Program, Student and Client Services • Coordinate administrative processes supporting prospective students, applicants, enrolled students, and professional education participants from initial inquiry through program completion. • Support admissions, enrollment, recruitment, and program communications, including maintaining records and information in Slate and other university systems. • Provide administrative support for OPE academic and professional programs, including registration, scholarships, program records, certificates, classroom scheduling, and other program needs. • Respond to student and client questions and coordinate with faculty, staff, and university offices to resolve issues and provide a high level of service. • Support the implementation of new programs and initiatives as the OPE portfolio grows. • Receives incoming email for the program and designated members of the unit staff and responds to items within scope and responsibility • Establishes and revises calendars of designated members of the unit staff. Financial and Business Operations • Coordinate routine financial activities, including invoicing, accounts receivable, account reconciliation, purchasing, travel, honorariums, and P-Card/T-Card transactions. • Process and maintain financial documentation associated with programs, agreements, MOUs, and external partnerships. • Monitor financial transactions and work with college and university business offices to ensure accuracy and compliance with university procedures. • Maintain organized and accurate financial and business records. Events and Office Operations • Coordinate and support OPE events, including orientations, graduation activities, student events, recruitment and outreach events, and professional education programs. • Manage event logistics such as facilities, registration, materials, communications, travel, and participant support. • Maintain administrative procedures, records, shared resources, and other systems necessary for efficient office operations. • Provide administrative support and backup coverage across OPE programs and activities as needed. • Identify opportunities to improve administrative processes and office efficiency.