University of Illinois Urbana-Champaign Department of Campus Recreation Ice Arena Coordinator Under the direction of the Assistant Director, supports the management of a 55,000 sq ft ice arena facility, featuring 192' x 115' sheet of ice, five locker rooms, four party areas, and seating for 1,200 spectators. Responsible for managing day-to-day facility operations, operating concession stand and pro shop, managing facility scheduling, and hiring student employees. Supervises student staff and serves as back-up for all ice operations and maintenance, budget preparation, and auditing. Ice Arena Operations (60%) 1. Serve as secondary backup for ice operations and maintenance and Zamboni drivers. a. Assist with supervision, training, and scheduling of all Zamboni (ice resurfacing) Drivers b. Assist with regular ice safety checks to ensure ice depth consistency, yearly ice thawing and re-freezing, and skate sharpening functions. 2. Directly supervise ice arena events including hockey games, public skates, and private groups with up to 2000 attendees. 3. Provide leadership to staff during public skates. 4. Under the direction of the Associate Director of Ice Arena, assist with facility scheduling for all ice arena activities, including recreational skating, intramural sports, club sports, external rentals, learn-to-skate programs, hockey leagues, tournaments, and special events. 5. Under the direction of the Assistant Director of Ice Arena, enforce established risk management protocols through training, emergency procedures, equipment operations, and customer service. 6. In conjunction with the Assistant Director of Ice Arena, assist with risk and safety training for all ice arena program staff. 7. Manage day-to-day operations of concession stand/café and pro shop. 8. Manage concession stand and pro shop inventory. 9. Serve as secondary back up for food safety and risk management components for the concession stand/Cafe 10. Assist with special events at the Ice Arena and assist with additional Campus Recreation special events 11. Provide recommendations for policies and procedures for the Ice Arena a. Disseminate and enforce established policies and procedures 12. Day-to-day management of cash box operations for all ice arena events outside of traditional work hours. Administrative Duties: (35%) 1. Coordinate the hiring, training, scheduling, supervision, and evaluation of 120+ student employees. a. Review internal applications and recommend qualified applicants. b. Assist with evaluation personnel via random shift audits and observations from professional and leadership staff. c. In conjunction with the Assistant Director of Student Development, coordinate student development efforts for Ice Arena Staff. 2. Serve as primary back-up to the Assistant Director of Ice Arena for all payroll functions for all part-time graduate and undergraduate student staff and extra help. 3. Program, manage and oversee Senior Recreational Hockey League. 4. Coordinate and assist in managing the Intramural hockey league with the Assistant Director Competitive Sports Community Programs and Competitive Sports Community Programs Coordinator. 5. Directly hire, train, schedule, supervise, and evaluate all hockey officials. 6. Follow all Campus Recreation and University personnel policies 7. In absence of Associate Director of Ice Arena and Assistant Director of Ice Arena, act in public relations capacity for the Ice Arena and all its programs. Including, but not limited to, various ad campaigns, speaking engagements, facility tours, etc. 8. Research trends and make recommendations about the strategic direction of programs. 9. Follow University and department purchasing policies and procedures. 10. Assist with the tracking and compiling of information and data in conjunction with monthly, mid-year, and yearly reports. Utilize information to develop policies procedures, and strategic goals for the Ice Arena. 11. Assist as directed in the development of programs, departmental objectives, and long-term planning by performing research, providing recommendations, and implementing plans as appropriate. 12. Serve on Department and/or university committees as assigned. 13. Responsible for evening, weekend, and break coverage. 14. Participate as a member of the Campus Recreation professional staff in the development and implementation of policies and procedures. 15. Enforce and maintain Campus Recreation policies and procedures as they pertain to usage of facilities on campus. Community Programs (5%) 1. Support with pick-up and drop-off for campers along with other professional staff administrative tasks when needed. 2. Assist with developing, evaluating, scheduling, managing part-time staff positions. 3. Evaluate program satisfaction and needs assessment annually and implement strategies for retention and growth. 4. Support University of Illinois' commitment to child abuse prevention as a mandatory reporter.