Public Safety Telecommunicator

University of Illinois Urbana-Champaign
University of Illinois Urbana-Champaign

Urbana, IL, USA

Posted on Sep 1, 2026
Duties Responsibilities: Receives and interprets in-coming citizen complaints, inquires, and reports of emergency and non-emergency situations; logs, coordinates, disseminates, and maintains records of messages; may initiate police reports of incidents; originates and disseminates information regarding safety and well-being of law enforcement officers, firefighters, and citizens. Operates equipment of a communications control center to receive and transmit police business and emergency messages; may monitor and provide base-station service for multiple police, security, and fire radio channels. Operates terminal connected to federal, state, or local law enforcement information systems (such as Law Enforcement Agency Data System, LEADS, National Law Enforcement Telecommunications System; or National Crime Information Center) and a departmental computer to enter or retrieve information for the purpose of gathering, verifying, or maintaining data; interprets responses of the data systems; recognizes malfunctions of the terminal and assists system personnel in the correction of problems. Utilize and operate secure cameras throughout the campus district and disseminate pertinent safety and welfare concerns to police officers. Compose and sends emergency and non-emergency information to the campus via the Illini-Alert system. Makes emergency notifications at the direction of supervisory personnel, as well as by procedure. Assists in the training of new Telecommunicators. Controls access to police station by requiring proper identification and/or escort to unauthorized visitors. Processes routine police enforcement documents and records. Review Police Officer reports and entries in the records management systems making updates and data corrections as needed. Operates and monitors the control center of a computerized fire and security alarm system. Monitors and retrieves information from the card access system usage within Housing. Monitors local weather warning system and broadcasts severe weather notices. Performs related duties as assigned.