Technology Support Specialist - Center for Innovation in Teaching & Learning
IT, Customer Service
Urbana, IL, USA
Posted on Aug 30, 2026
Duties Responsibilities Train and support faculty in the use of teaching technologies including Canvas, iClicker, ProctorU, and other CITL supported services. Consult with faculty on the effective use of technology for teaching in online, blended, and face-to-face learning environments. Support and promote digital accessibility established practices by helping instructors understand ADA requirements for instructional technologies and digital content; assist with the modification of instructional materials to improve accessibility; and refer instructors to appropriate campus accessibility resources and services as needed. Attend course planning meetings as needed and provide follow-up support for teaching technologies. Design, develop, and deliver faculty training and workshops on teaching technologies. Develop and revise online resources including tutorials, knowledge base articles, technical documentation, and related web content. Work closely with Tech Services staff to accomplish seamless support of shared campus services. Stay current with emerging educational technologies, including AI applications in teaching and learning, and incorporate relevant innovations into support practices. Responsible for providing back up for other Instructional Support Team staff. Perform other duties as assigned.
