Office Support Specialist - College of Education, EPOL
Customer Service
Urbana, IL, USA
Posted on Aug 20, 2026
Duties Responsibilities Department Relations and Administrative Coordination · Serve as a Department liaison to various departments/units within the College and across the University, as well as the Department’s alumni, therefore representing the Department to diverse internal and external constituencies. · Act as a Department liaison to external parties: arrange conferences, meetings and luncheons within the University and others in the private sector. Such arrangements might include keynote speeches, campus visits, conference presentations, etc. · Assist with faculty candidate visits, potential student visits, presentations, meetings, conferences and other event planning including scheduling, making reservations, attendee reports, creating flyers, ordering food and supplies, set-up and clean-up. · Serve, as needed, as staff liaison for Department committees including Faculty Advisory Committee, EPOL Programs Committee, Graduate Student Advisory Committee and others. · Participate in the implementation of departmental programs, objectives, and long-range planning. Determine when meetings need to be held and suggest who should attend and ensure meetings are scheduled appropriately. Department Communications and Digital Operations · Serve as Department website manager maintaining Department website and social media. Review content and make updates as requested or needed. · Responsible for Department basic technology support and serves as contact person to College IT Partners unit. · Maintain Department calendar of events and newsletter. · Assist faculty with the creation of digital communications through scheduling, distribution and coordination with IT office. Purchasing and Financial/Reporting · Assist with department fiscal planning. Review department monthly fiscal statements for accuracy. · Maintain department supplies and orders using T-Card, P-Card and I-Buy for departmental purchases and manage order log and purchase reconciliation. · Complete necessary reports as dictated by the Department committees, College of Education or Graduate College. Compile data, collect and/or prepare materials for equal opportunity and access reports, faculty teaching load, and other annual department and college reports. Awards, Fellowships, and Academic Recognition Support Assist Department with student and faculty fellowship and award planning. Help assemble and submit nomination materials. Maintain confidential and sensitive information for departmental records. Operational Support and Special Projects · Provide leadership on special projects as assigned. · Provide back-up support to the Assistant to the Head. · Perform other related duties as assigned.
