Duties Responsibilities Travel and Reimbursement Processing Serve as primary contact for staff travel, training, and reimbursement matters, coordinating arrangements, processing reimbursements through the Emburse system, and advising on University policies and procedures. Business Operations Assist with departmental and vendor billing. Assist in processing fund transfers via journal vouchers or feeder files processed through Banner system for various units. Reconcile procurements and customer billing transactions, including identifying trends or discrepancies and reporting those to Business Office leadership. Process account receivable transactions, including onsite deposits. Assist with onsite receiving, as needed. Provide overflow and/or back up processing purchase transactions, via iBuy, PCard and TCard. Identify and recommend process improvements to Business Office leadership to streamline business and accounting tasks. Maintain electronic records using Pinnacle Service Request Management System Process requested CFOP changes, service adds, renewals and changes to the various services. Assist with the receiving of supply inventory items, including adding new inventory, adjusting costs/markups and making inventory adjustments. Maintain appropriate user access to Pinnacle and communication lists to appropriate groups of users. Assist anwsering questions and addressing billing issues related to services applying departmental policies and procedures to specific problems on a case-by-case basis. Backup the Assistant to the CIO, assisting the CIO as needed. Perform other duties as assigned.