Team Lead, Peer Support Initiatives - School of Social Work
Customer Service
Urbana, IL, USA
Posted on Jul 24, 2026
Duties Responsibilities Plan and deliver both web-based training, including questions and answers, and on-site trainings statewide for: • Peer Supports and any related components, tools, or related topics that are necessary. • Integration of the best practices for providers and PATH Specialists to ensure fidelity to peer practice models. Using various coaching and transfer of learning methodologies, the trainer will engage in person and by webinar with PATH Specialists and Providers of Peer Support Services to: • Effectively and strategically share personal stories around systems navigation. • Assess agency-specific challenges and build strategies for effective implementation of Peer Support staff within agencies. • Work in conjunction with the PATH Coordinator and Leadership team to ensure providers are integrating best practices in implementing peer support services and training. Provides Leadership, mentorship, and oversight as Team Lead to specialist staff. • Will perform observation and complete evaluation documentation of specialist staff during Mock practice sessions and during quarterly reviews as needed. • Will schedule, track attendance, and lead mock sessions to conduct staff practice of curriculum content. • Will attend interviews, provide feedback, and evaluation of potential candidates for hire within the specialist position. • Will demonstrate flexibility in scheduling as well as ability to prioritize based on program needs and changes. • Facilitates collaboration and communication with the PATH Leadership: ◦ Assists with onboarding, professional development of staff, and collaborates with the Coordinator of Family and Peer Support Services to create professional development content and materials. ◦ Collaborates with other PATH team members on various projects as needed. ◦ Reports any staff concerns or content changes that need to be made to ensure quality and accuracy of curriculum content information. Develop trainings, including on-site trainings and web-based trainings. • Provide feedback to PATH Leadership as Subject Matter Expert on peer support implementation efforts to guide future curriculum development and statewide support strategies. • Will complete task assignment, monitoring and lead workgroup teams conducting new curriculum development and implementation as needed. Other duties as assigned: • Some analysis of training effectiveness may be required. • Travel may be necessary several days per week to effectuate training and coaching.
