Duties Responsibilities Leadership and Personnel Management Controls and schedules the work of personnel assigned to building service activities. Ensures employees receive instruction and training in cleaning methods and operating techniques and departmental procedures. Approves timecards and attendance records. Completes performance evaluations of Building Service Forepersons in assigned area in accordance with University Policy. Reviews Building Service Workers performance evaluations with Building Service Forepersons. Initiates disciplinary actions as appropriate. Supervises and oversees hiring of Building Service Workers and Building Service Forepersons. Fosters a respectful, collaborative, and inclusive work environment that promotes teamwork and professional conduct. Identifies developmental needs of others by coaching, mentoring, or otherwise assisting others to improve their knowledge, skills, or abilities. Operations and Service Oversight Conducts regular inspections of assigned area to evaluate cleaning standards, identify operational issues, and ensure compliance with departmental expectations. Assists in the development of standards for determining cleaning procedures and frequency of cleaning, reviews, and revises assignments when necessary. Meets with colleagues of various departments and assigned Forepersons to coordinate operations and review service needs. Evaluates customer service outcomes and implements improvements as needed. Prepares and develops reports, training materials, memoranda, and office communications. Resource and Equipment Management Conducts periodic inventories of supplies and assists Building Service Forepersons with estimating future operational needs. Tests and evaluates new products and machines. Other duties as assigned.