Office Support Assistant - ACE
Customer Service
Urbana, IL, USA
Posted on Jul 8, 2026
Duties Responsibilities Administrative Support • Onboarding and offboarding of faculty and staff: Business cards, Keys, Phone lines, Door names, Mailboxes, Website directory, My.Aces, Maintain picture board • Mail distribution • Department parking spot management (scheduling towing) • Request keyless entry for individuals to the computer lab • Maintain the seminars information on the ACE Dept website • Work with seminar team leaders to assist with weekly seminars (food, logistics, etc.) • Communicate with F S to schedule needed requests and help coordinate projects • Monitor and solicit the completion of annual reports, conflict of interest forms (RNUA), ethics training, harassment training, and all other required training • Support faculty with printing (posters, tests, etc.) and shipping • Reserve and/or approve conference room usage by ACE faculty and staff for 426 323 Mumford Hall Business Inventory Support • Administrate biennial inventory process for ACE inventory • Submits advertising for searches • Administrate surplus and disposal of U of I property • Process and tag new inventory acquisitions for the ACE Dept. in FABWEB • Work in Pinnacle to manage Phone Numbers for ACE employees • Serve as P-card reconciler and iBuy approver for department staff as required • Support for access to rooms (keys) Hospitality Coordinator • Greet/assist visitors in 326 Mumford Hall Main Office (students, parents, faculty, guests, etc.) • Send flowers/gift memorials • Answer general questions about ACE over email and from visitors • Answer departmental phone line and assist with callers’ inquiries • Help with events (seminars, parties, meetings, candidate interviews, etc.): Order food/refreshments, Reserve event rooms, prepare contracts with caterers Other duties as assigned
