Within the Department of Chemical and Biomolecular Engineering (ChBE), manage the department's Undergraduate degree program. This role includes areas of administration, student services, recruiting, and admissions.

Duties & Responsibilities

Program Administration:

Administer the department's Undergraduate (UG) program including implementation of department and campus policies and procedures and manage the student handbook.
Serve as the primary point of contact and assist the Director of Undergraduate Studies (DUS) and department administration on all aspects of the UG program,
Complete all program administrative requirements including degree certifications/revisions and audits, including ABET accreditation and course preparation.
Assist and coordinate the department’s teaching schedule with department administration.
Maintain student records and provide reports, analyses, data, and information on all aspects of UG program.
Coordinate department’s convocation ceremonies, conferences, and workshops for UG program.
Assist with and process department UG awards and scholarships.
Represent departmental office and undergraduate affairs on cross-campus committees as needed.
Assist faculty and labs with purchasing, travel arrangements and reimbursements.
Assist with department tutor and classroom assistants (CA) hiring, coordination, and feedback.
Complete other assignments as requested.

Student Services and other Duties:

Serve as main point of contact for incoming and current students for program.
Coordinate with the SCS Advising office to ensure petitions are processed and student academic needs are addressed.
Complete all planning and coordination of UG student events and advise on budget preparation and activities for student RSOs.

Program Admissions and Recruiting:

Work with the DUS and department on the UG program admissions process and implement program priorities and goals and coordinate marketing and recruiting activities for prospective students.
Provide the necessary reports and data in order for admission decisions to be made.
Work with SCS Advising and serve as the department’s point of contact with prospective students.

Required Qualifications

Bachelor’s degree
A total of one (1) year (12 months) in education, training and/or work experience in higher education in a University setting. Demonstrated experience in undergraduate programming. Student advising experience. (Note: Master’s Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.

Preferred Qualifications

Two (2) years of professional business, financial and/or managerial work experience.
One (1) year of administrative experience in higher education.
One (1) year of experience working in an undergraduate program.
Experience coordinating and hosting large (50+) events.
Experience in higher education and student services.
One years of experience advising and working with students directly
One year of experience providing student support in a private, public, or academic environment.
Experience working independently and as part of a team, while meeting multiple deadlines.

Ability to communicate effectively with others.
Ability to professionally interact with a broad range of internal and external constituents, including students, faculty, staff, and parents.
Ability to work harmoniously with faculty, staff, and students from a wide variety of disciplines.
Proven track record of customer services with emphasis on interactions with faculty and graduate students and must be results-oriented with strong organizational and effective time management skills.
Ability to maintain confidentiality in all business matters.
Working knowledge of grammar, spelling and punctuation.
Ability to acquire knowledge of various computer software systems.
Ability to learn and understand the ChBE curriculum.
Ability to organize, prioritize, and manage multiple activities
Attention to detail and ability to comprehend and follow department and university policy and procedures.
Ability to interact with students, faculty, and staff politely and respectfully
Problem-Solving Skills
- Identifying the real issue: Asking clarifying questions to understand the root of a client’s concern.
- Providing solutions quickly: Looking up information, coordinating with departments, or using office tools to resolve an issue.
- Following up: Contacting customers afterward to ensure the problem is fully resolved.
Professionalism
- Maintaining a calm tone: Staying polite and composed even with frustrated customers.
- Respecting confidentiality: Handling customer data securely and discreetly.
- Being reliable: Completing tasks on time and keeping promises made to clients.
- Staying updated: Keeping up with policy changes, pricing updates, or new features.
- Tailoring help: Offering solutions that address their specific circumstances.
Conflict Resolution Skills
- De-escalating tense situations: Staying calm, acknowledging concerns, and offering reasonable solutions.

Appointment Information

This is a 100% full-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after the deadline date. The budgeted salary range for the position is $55,000 to $75,000. The pay offered to the selected candidate will be determined based on factors including (but not limited to) the experience and qualifications of the selected candidate including equivalent years in rank, training, and field or discipline; internal equity; and external market pay for comparable jobs. This position will be expected to work on the U of I campus on a full-time basis with the option of having one day hybrid per the University’s Workplace Flexibility policy. Sponsorship for work authorization is not available for this position.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on February 25, 2026. To apply for this position, please create a candidate profile at https://jobs.illinois.edu, use the Apply Now button on the posting and upload your cover letter, resume (months and years of employment must be included),and names/contact information for three professional references. Please remember to include specific information on how you meet the qualifications of the position in your application materials, including all relevant experiences.

In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment.

For further information about this specific position, please contact lascollegehiring@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign — the state’s flagship public university and one of the world’s leading research institutions — every staff member helps shape what’s next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you’re empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence — where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

For assistance with resume creation and mock interviews, please follow this link for University of Illinois Human Resources workshops (held every other week): https://illinois.csod.com/ux/ats/careersite/1/home/requisition/1595?c=illinois

The University of Illinois must also comply with applicable federal export control laws and regulations and, as such, reserves the right to employ restricted party screening procedures for applicants.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu.

Requisition ID: 1034917
Job Category: Professional and Administrative
Apply at: https://jobs.illinois.edu

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