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Office Support Associate - Gies College of Business

University of Illinois Urbana-Champaign

University of Illinois Urbana-Champaign

Customer Service
Urbana, IL, USA
USD 38,391.6-38,391.6 / year
Posted on Aug 28, 2025

Office Support Associate - Gies College of Business

Accountancy

The Department of Accountancy in Gies College of Business is the unit that serves the accounting profession and the community by providing global leadership in the accountancy discipline.

Job Summary

Assist in the administrative function of the Department of Accountancy. This position will especially support the department's doctoral program.

Duties & Responsibilities

Accountancy Ph. D. Program

  • Assist with the Director of Ph. D. Program and the Sr. Director of Administration to support the program’s administrative activities including recruiting, admissions, and student academic progress
  • Submit annual updates of recruiting brochure to marketing team after obtaining approval from the Director of Ph.D. Program
  • Assist with facilitating the faculty reference process for Ph.D. candidates entering the job market
  • Expedite the admission application review process by communicating with the Director of Ph.D. Program, utilizing the Slate database, verifying information provided by each student, forwarding applications to the Ph. D. admission committee for decisions, and providing a primary point of contact for Ph. D. candidates until acceptance has been communicated
  • Create itineraries and reserve hotel rooms for visiting Ph.D. applicant recruiting visitors
  • Conduct format reviews of Ph. D. thesis manuscripts
  • Orient incoming Ph. D. students and coordinate workspace assignments with Ph.D. program director
  • Assist with compiling Ph.D. fellowship nomination packets
  • Process Ph.D. fellowship forms
  • Enter Ph. D. assistantships in HR Apps, verify I-9 documents for Ph.D. employment, and notify faculty of Ph.D. TA and RA assignments
  • Serve as a departmental backup for HR Apps transactions
  • Assist with facilitating department and college award notifications
  • Maintain and file Ph.D. program records
  • Assist with Ph.D. registration questions and monitor Ph. D. course registration
  • Review and update Ph.D. degree audit reports in the UAchieve system and communicate exceptions to the Graduate College
  • Monitor the GCP database as students complete their final semester of degree requirements
  • Assist with email communications to Ph.D. candidates
  • Advise Ph.D. students on the process for scheduling preliminary and final examinations which is initiated by Ph.D. students through the Graduate College student portal
  • Provide administrative assistance to the Ph.D. Program Committee as needed
  • Assist staff working with the Finance and Business Administration Ph. D. students to build community across programs

General Administration

  • Answer main department phone line and effectively communicate through phone, email, instant message, and/or in person; determine caller needs and personally handle routine inquiries
  • Submit and track departmental work orders related to Ph.D. events
  • Support event logistics such as assisting with space reservations, parking reservations, food and beverage orders, and other needs
  • Reserve meeting rooms through Virtual EMS and shared Outlook calendars
  • Serve as department contact for graduation by assisting faculty with regalia information and communicating volunteer needs to faculty and staff

Budgetary

  • Make approved purchases with p-card, t-card, or other university systems in compliance with all rules, regulations, policies, and procedures set by the campus and department
  • Report expenses for p-card and t-card purchases in the Chrome River application

Perform other duties as assigned

Minimum Qualifications

1. High school diploma or equivalent.
2. Any one or combination totaling eighteen (18) months from the categories below:
A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months)
Associate’s Degree (60 semester hours) equals eighteen months (18 months)
B. Work experience performing office/clerical activities, including the use of computer systems.

Knowledge, Skills and Abilities

  • Strong public relations skills
  • Strong customer service orientation skills
  • Excellent organizational and time management skills with accuracy and attention to detail
  • Excellent oral and written communication skills
  • Working knowledge of campus administrative policies and guidelines or ability to learn
  • Knowledge of university accounting programs or ability to learn
  • Willingness to learn and the ability to use new computer programs and university systems
  • Proficiency in Microsoft Office, especially Word and Excel
  • Ability to learn and be able to apply accepted office procedures and methods
  • Ability to manage multiple projects and operate a variety of office equipment

Appointment Information

This is a 100% full-time Civil Service 0846 - Office Support Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after search close date. This is a bargained position and as such, the salary is driven by the collective bargaining agreement. The wage for this position is $38,391.60 annually. Sponsorship for work authorization is not available for this position.

Hybrid work options may be available for this position; however, must be available to be onsite at the University Illinois campus based on operational needs.

For more information about Gies Business, visit https://inside.giesbusiness.illinois.edu/work-at-gies

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on September 16, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact lsrice@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.


The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.


Requisition ID: 1032509
Job Category: Administrative Support
Apply at: https://jobs.illinois.edu