Assistant Director for Career Outcomes Assessment - The Career Center

Job Summary

Duties & Responsibilities

Project Coordination & Stakeholder Engagement (35%)
• Oversee large-scale, institution-wide post-graduation survey efforts for multiple graduation cohorts (e.g., October, December, and May), in alignment with NACE standards and university needs and priorities.
• Collaborate with the Center for Innovation in Teaching and Learning, the Division of Management Information, and college-level data specialists to support efficient data collection and cleaning processes, as well as access to and distribution of raw data.
• Serve as the primary point of contact for the Illini Success initiative, manage communication channels, and coordinate regular meetings of stakeholders.
• Maintain and update Illini Success website content and project materials.

Data Management & Governance (30%)
• Collect, clean, and integrate data from multiple sources (e.g., National Student Clearinghouse, employer reports, LinkedIn, internal systems) to ensure completeness, consistency, and quality of datasets.
• Contribute to and administer data governance policies to protect privacy, maintain confidentiality, and uphold ethical standards in data use.
• Maintain procedures and policies for secure data handling and compliance with institutional and national standards.
• Collaborate with campus partners to provide stakeholders with secure access to datasets and support responsible use, analysis, and distribution of college-level data through training and documentation.
• Maintain data dictionary and project documentation to ensure year-over-year consistency in data analysis and reporting, as well as sustainable management of assessment initiatives.

Data Analysis, Reporting & Insight Generation (25%)
• Create, maintain, and refine automated statistical analyses and reports to inform career outcomes reporting, institutional planning, and strategic initiatives.
• Review and validate data and reports to ensure accuracy and integrity prior to distribution.
• Produce customized reports tailored to the needs of internal stakeholders, campus units, and external organizations (e.g., NACE).
• Contribute to development of dashboards and data visualizations to support planning and decision-making.
• Support departmental assessment activities to measure the influence of high-impact practices and interventions on student and organizational outcomes.
• Participate in benchmarking efforts and collaborative research projects with faculty, peer institutions or external partners.

Supervision and Administrative (10%)
• Supervise and train part-time student staff, which may include a graduate research assistant, to support data cleaning, analyses, reporting, and special assessment projects.
• Contribute to the creation and delivery of presentations for a variety of audiences, including parents, prospective students, campus partners and external constituents.
• Participate in relevant institutional committees and working groups convened by The Career Center, Student Affairs and/or campus units, with a particular focus on those dedicated to assessment, outcomes, and institutional surveys.
• Participate in professional development activities and associations, as well as engage in continual training to stay up to date on issues related to outcomes reporting, student success, and trends in higher education.

Minimum Qualifications

• Bachelor’s degree in educational research, higher education, social sciences, psychology, statistics, or a related field.
• One (1) year of work experience in data analysis, survey research, institutional research, or assessment in a higher education, nonprofit, or other similar setting.
• Demonstrated experience in using one or more statistical software packages (e.g. SPSS, SAS, Stata, R, Python).

Preferred Qualifications

• Master’s degree in higher education, educational research, social sciences, or a related field.
• Experience within a higher education, student services, or career services organization.
• Experience designing or conducting surveys and reporting resultant data, preferably related to college graduate outcomes or higher education.
• Experience with education data, including national standards and reporting frameworks.
• Experience in using Microsoft Excel for data manipulation and/or analysis.
• Experience working with confidential data.
• Experience managing cross-functional projects and collaborating with diverse stakeholders.
• Knowledge of and experience in survey methods, managing interviews, and other techniques for gathering quantitative and qualitative data.
• Familiarity with web content management systems and data dashboards.
• Supervisory experience and/or experience training or mentoring others in research practices.

Knowledge, Skills and Abilities

• Excellent organizational skills and attention to detail.
• Ability to appropriately handle confidential data.
• Ability to work independently while also contributing to a team-oriented culture.
• Excellent writing, communication, and listening skills.
• Ability to effectively build and sustain relationships across constituent groups.
• Strong critical thinking and problem-solving skills with ability to exercise sound reasoning to analyze issues and make data-informed decisions.
• Openness, inclusiveness, sensitivity to cultural differences, and the ability to interact with all people.
• Personal accountability, effective work habits, and ability to handle multiple work priorities.

Appointment Information

This is a 100% full-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after 7/7/2025. The salary range for this position is $61,000 - $64,000. Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on Tuesday, June 3, 2025. Please be sure to upload a resume, cover letter, and names and contact information for professional references.

Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Ryan Young at young27@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1030567
Job Category: Education & Student Services
Apply at: https://jobs.illinois.edu