Program Manager - Pre-Service and In-Service Training

Office of Workforce Development, School of Social Work

Located Statewide in Illinois

Position Summary:
Assist the Associate Director of the Pre-Service and In-Service Program with overseeing and implementing the daily programmatic operations, design, and delivery of pre-service and in-service trainings. This includes the direct supervision and oversight of Training and Learning Facilitators, and Senior Training and Learning Facilitators (Trainers).

Duties & Responsibilities

Duties are listed in order of greatest importance. Other responsibilities may be assigned.

• Serve as a program liaison with DCFS, private agency management, and the Office of Learning and Professional Development. Serve on the administrative team of the Pre-Service and In-Service Program and manage operational tasks for a team of Pre-Service and In-Service trainers. Assist the Associate Director with evaluating operational efficiency and effectiveness, curriculum design, making recommendations for change, and implementing approved recommendations. May serve as a trainer and a facilitator for Foundation classes, In-service standalone classes, and special cohorts.

• Provide direct supervision and training to Trainers. Provide programmatic oversight, leadership, training, and
  supervision as needed. Ensure the program meets obligated program deliverables and expectations by assisting the Associate Director with the annual regional and statewide planning and implementation of preservice and in-service training for child welfare specialist professionals. Report to Associate Director on all programmatic deliverables, development of training staff, and evaluative measures and outcomes related to training events, use of trainers, and outcomes of deliverables.
  
• Promote team quality assurance. This includes ensuring team quality improvement, overseeing orientation and professional development for Trainers, calculating, analyzing, and evaluating outcome and efficacy data, and overseeing the collection of outcome and efficacy data. Offer feedback and training from quarterly observation results. Support the Associate Director with composing program protocols, procedures, and
  management reports.
• Assist the Illinois Department of Children and Family Services, along with its partners from private child welfare agencies, in the development and approval of the annual statewide training schedule. Identify, manage, and support pre-service and in-service training within the Department by establishing intra-agency and inter-agency linkages, including various committees, work groups, and advisory councils. Collaborate and assist in the receipt and administrative review and approval of statewide pre-service and in-service training requests. Collaborate in the administration, evaluation, and quality assurance of all approved pre-service and in-service programs and courses. Participate in local agency meetings.

Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Master's degree from an accredited college or university in Social Work or a related field, which may be psychology, education, human services, humanities, and/or a field of the social sciences or other related direct or indirect service practice. Professional experience of five or more years in public or child welfare services, with two or more years of supervisory experience which included oversight of staff development.

Preferred Qualifications
Three or more years of experience conducting training in a public or private child welfare specialists training program.
Licensed Direct Service Child Welfare Employee (CWEL) under DCFS Rule, Part 412.

Knowledge, Skills, and Abilities
Business, planning, organizing, decision-making, and problem-solving skills. Strong time management, organizational, and communication skills. Ability to complete multiple tasks and a high volume of work within a setting of frequently competing priorities. Mature, professional attitude and appearance. Openness to continuing professional growth, learning, and enhancement of professional skills. Ability to meet deadlines while producing high-quality deliverables. Leadership of multiple staff in a high-paced, multi-location environment. Understanding of Child Welfare organizational related issues and culture.

Understanding of Adult Learning, as well as professional development techniques and methodologies. A basic understanding of the population served by child welfare services, and the roles and duties of child welfare staff.

PHYSICAL DEMANDS/WORKING CONDITIONS
Travel Required.

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after the search closes. Hybrid work may be considered for this position. The budgeted salary range for the position is $69,000-$76,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. Hybrid work options may be available for this position with the ability to be on-site as needed per the University’s Workplace Flexibility policy. Sponsorship for work authorization is not available for this position.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on January 22, 2024. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://jobs.illinois.edu will not be considered. For further information about this specific position, please contact SW-HR@illinois.edu . For questions regarding the application process, please contact 217-333-2137.

The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1028319
Job Category: Education & Student Services
Apply at: https://jobs.illinois.edu