Real-Time Information Center Analyst

Division of Public Safety

Job Summary

Duties & Responsibilities

• Observes, detects, and appropriately reports to METCAD and responding officers’ elements of crime that are observed through security cameras. Recognizes suspicious behaviors and circumstances appearing on live feeds and records date, time and camera location or digitally record those activities when appropriate. Simultaneously listens to public safety radio transmissions, monitors calls for service on CAD (Computer Aided Dispatch) screens, views security cameras for the purpose of anticipating and investigating emerging and evolving events; not for the purpose of responding to callers or officers. Conducts follow-up investigations as assigned.
• Prepares reports (including police reports) that are clear, concise, timely and accurate. Prepare recommendations for stakeholders of all levels at the University.
• Creates and manages spreadsheets and other analytical tools as needed. Maintaining proficiency in the use of analytical tools, techniques and methodologies. Staying abreast of emerging technologies and trends in crime analysis and public safety.
• Conducts open source and restricted queries using specialized criminal justice intelligence-based databases. Provides intelligence sharing and investigative assistance to patrol, investigations and other public safety personnel in real-time. Prepares or develops reports based on data for patrol officers and/or detectives.
• Assists in the development and implementation of strategies, protocols, and procedures to enhance the effectiveness and efficiency of the RTIC operations. Participate in training exercises, drills, and simulations to test and improve the responsiveness and capabilities of the RTIC.
• Uses available access control systems to provide additional investigative information. Use same systems to deny or provide access to individuals or groups during emergency situations when necessary. Acts as an investigative resource for the Detective Bureau and Patrol Divisions.
• Communicates effectively, both verbally and in writing, facts and circumstances of importance during and immediately following a police response to crime, often during dynamic and stressful conditions. Demonstrates strong attention to detail in locating addresses, nearby security cameras, and associated call-related data during a call for service.
• Collaborates with businesses, homeowner associations, and other private partners to share security footage and other resources into the RTIC.
• Attends and actively participates in professional group meetings. Maintains awareness of new trends, skills, legal and other developments in real time crime information.
• Liaisons with local law enforcement agencies in furtherance of joint crime prevention, including integrative reporting of events and occurrences from surrounding jurisdictions impacting on crime prevention efforts locally. Provides video monitoring of activities during special events and large gatherings. Testifies in court and student discipline hearings.
• Applies Criminal Justice and legal protocols, follows all agency policies and exercises technical expertise in the capture, preparation, and storage of data and security videos. Interpret and explain relevant University and Departmental policies and procedures as they apply to crime analysis, law enforcement operations and intelligence networks and databases.

Additional Physical Demands

Minimum Qualifications

• Bachelor's degree in Criminal Justice, Criminology, Computer Science, Data Analytics, or a related field or comparable experience.
• Minimum of 2 years of experience in law enforcement, intelligence analysis, or a related field, with demonstrated proficiency in data analysis and interpretation.

Knowledge, Skills and Abilities

• Strong analytical and critical thinking skills, with the ability to quickly assess and prioritize information in a dynamic and high-pressure environment.
• Proficiency in using analytical software tools and databases
• Excellent communication skills, with the ability to convey complex information clearly and concisely in both written, verbal, and electronic formats.
• Ability to work effectively both independently and as part of a team, with a strong commitment to collaboration, professionalism, and integrity.
• Flexibility to work rotating shifts, including nights, weekends, and holidays, as required.
• Ability to work in a collaborative and diverse team environment.
• Ability to solve complex analytical problems, utilize good organizational skills, and comfortable managing multiple priorities.
• Excellent written and verbal communication skills to a variety of audiences (management, peers, users and stakeholders).
• Working knowledge of local streets, buildings, and geography.
• General knowledge of local, state, and federal laws.
• Working knowledge of the police department organization.
• Familiarity with department policy, rules, and procedures.
• Interact positively, impartially, and courteously with all persons

Appointment Information

This is a 100% full-time Civil Service 5010 - Business/Administrative Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after 12/1/2024. The budgeted amount for this position is $60,000 - $80,000/year.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on Sunday, October 20, 2024. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Nikki Hodge at nhodge@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1025611
Job Category: Administrative
Apply at: https://jobs.illinois.edu