Duties & Responsibilities

Case Management

• Provide mental health case management and treatment plan support for students experiencing varying degrees of mental illness.
• Utilize a system or evaluation tool for determining the level and frequency of support needed by individual students.
• Monitors limits to counseling visits and advocates for long-term counseling resources when needed.
• Facilitate students’ connections to internal and external resources for initiation and/or continuation of mental health treatment. Resources include, but are not limited to, McKinley Health Center providers, other campus resources, community-based or telemedicine providers, specialized treatment programs, crisis services and hospitals.
• Assist with transitions and support for students following an absence due to mental health in order to ensure necessary supports are in place.
• Engage in systematic follow-up for at-risk students.
• Serve as a point of contact for students, parents, and medical/mental health providers.
• Participate in the development and delivery of mental health programs, patient education and training for staff and students.
  

Clinical Support:

• Collaborate with unit/medical leadership and the Office of the Dean of Students for the withdrawal and re-entry processes for students with voluntary or involuntary leaves of absence, or extended illnesses.
• Facilitate collaborative practice among primary care, mental health, and health education providers that may include interdisciplinary case conferences.
• Serve as a liaison to the behavior intervention and suicide prevention teams.
• Provide back-up coverage for triage and some administrative nurse/unit manager functions.
• Attend meetings as assigned.
  

Data Management/Reporting

• Collects and maintains current information about available community resources.
• Maintain current and accurate health records in an electronic health record system.
• Prepare data or reports as needed.
  

Personnel & Quality Improvement Related Responsibilities:

• Participate with new provider and staff orientations.
• Participate in search and interview processes.
• Engage in ongoing monitoring and evaluation of practices, systems, and processes that impact patient care.
• Collaborate with unit leadership in developing, implementing, and evaluating applicable policies and procedures.
• Participates in committees and task forces as assigned by the Director or unit leadership.
• Support accreditation activities.

Minimum Qualifications

• Bachelor's degree with a major in the social or behavioral science or related health specialty from an accredited college or university.
  • OR
  • Master's degree in social or behavioral science or related health specialty area from an accredited college or university.
• One (1) year (12 months) of progressively more responsible full-time experience in the practice of social services/ agencies or medical/clinical setting maintaining acceptable standards of social work practice.

Knowledge, Skills and Abilities

• Ability to work with a diverse population of students of varied ages and backgrounds.
• Knowledgeable of legal and regulatory requirements specific to mental or behavioral health.
• Ability to develop and maintain collaborative relationships with campus and community resources.
• Ability to communicate difficult/sensitive information professionally and with regards to privacy rules.
• Maintain professional skills and knowledge through continuing education.
• Present a positive image of MHC with all interpersonal communications.
• Judgment and decision-making skills in order to choose appropriate patient care options.
• Ability to function effectively in an ambulatory health care setting providing numerous primary medical services to a diverse university population, including thorough assessment and teaching skills. Ability to prioritize and handle urgent/emergent situations.