Survey and Webform Development - 40% Consult with stakeholders to gather requirements and translate business processes into technical solutions. Design, develop, configure, and maintain online surveys and webforms using specialized no-code platforms such as Alchemer, Qualtrics, Jotform, and FormBuilder. Implement complex skip logic, branching, and custom features to ensure smooth respondent navigation and data integrity. Test surveys and webforms thoroughly before launch to identify bugs, ensure cross-device compatibility, and validate that data collection meets specified requirements. Automation and Workflow Development - 20% Design and build automated workflows that trigger actions based on survey and form responses, such as sending emails and pushing data into external systems. Develop approval processes, notification systems, task assignments, escalation procedures, and data-routing mechanisms. Integrate forms and surveys with enterprise systems, databases, reporting platforms, and third-party applications. Utilize AI-enabled tools and emerging technologies to streamline operations, improve accuracy, and increase efficiency. Data Analysis and Reporting - 20% Collect, transform, and analyze data from surveys, forms, service management tools, LMS platforms, ERP systems, and other enterprise applications. Develop complex reports, dashboards, visualizations, and performance metrics. Conduct quantitative and qualitative analysis to identify trends, patterns, and actionable insights that support business decisions. Training and Website Development - 15% Assist with the development of training registration systems and learner workflows to ensure consistent user experiences and effective transmission of data. Assist with configuration of reporting and data analytics tools for training systems and websites. Assist with the implementation of forms and automation tools in websites and webpages. Other Duties - 5% Perform other duties as appropriate for a Data Solutions specialist.