Provide the highest level of understanding of the University's enterprise information systems. Focus includes continued process and workflow analysis, enhanced module functionality, and application/upgrade support. (10%) Assist users in functional areas to understand and apply best practices and provide subject-matter expertise to internal and external clients as required. (15%) Manage and coordinate system process configuration to support functional areas. (15%) Manage and coordinate information systems problem solving, solution development, decision-making, and participate in planning that will further the mission and vision of the current and future business environment. (25%) Recommend action to improve operations and correct sources of error in information that impacts University Human Resources, Financial and/or Student activities. Facilitate quality improvement efforts. (15%) Support production-critical activities during non-business hours, as needed. This may require evening or weekend hours, depending on the business cycle of the University. (5%) Keep informed of and apply contemporary technology related to enterprise systems. (5%) Interact with vendors regarding software upgrades, patches, etc. (5%) Perform other related responsibilities as assigned as appropriate for an Enterprise Systems Specialist. (5%)