Assistant Director Decision Support
University of Illinois System
This job is no longer accepting applications
See open jobs at University of Illinois System.See open jobs similar to "Assistant Director Decision Support" Champaign-Urbana - Champaign County EDC.Customer Service
Urbana, IL, USA
Assistant Director Decision Support
AITS Admin
- Hybrid
Sponsorship for Work authorization is not available for this position.
The Assistant Director of Decision Support will oversee and guide the functional analysis, coordination, and implementation of data analytics projects and platforms at AITS. This includes facilitating strategic planning efforts, championing initiatives, guiding project teams, providing constructive feedback, sharing expertise, and managing support processes. The person serving in this role has a strong understanding of the capabilities of analytics platforms and solutions, can learn and grow into new technologies and techniques, and advocates for value-add to our clients. The candidate is apt at presenting information to clients that illustrates how data analytics solutions can be used to address specific business problems and improve desired outcomes.
DUTIES AND RESPONSIBILITIES
- Maintain existing relationships and establish new relationships with university stakeholders to understand needs to deliver the data and reporting solutions, training, and support that enable university leaders to get and use data for making informed decisions.
- Lead the Decision Support function focusing on analysis, development, delivery, and support of multiple data analytics platforms and solutions to serve the needs of university staff and faculty.
- Facilitate the prioritization of resources, projects, and requirements among competing business needs.
- Coordinate education, tool training, and support for users seeking data and reports from reporting and data management tools. Champion the Data Literacy training program to provide education on appropriate and ethical use of data.
- Engage with System and Campus leaders in the development and implementation of data governance policies and procedures, including a strong focus on data security, privacy, and appropriate use of data.
- Contribute to the architecture roadmap and provide guidance and impact analysis during research, testing, and implementation phases of existing and new data analytics platforms.
- Lead and/or actively participate in university committees and governance groups to assist with planning, being data informed and utilizing data analytics solutions
- Lead the deployment of new analytics technologies focusing on building awareness, training, consulting, mitigating impacts on customers, and driving adoption.
- Oversee communications and marketing to build awareness of the data analytics capabilities across the University System. Illustrate how data analytics solutions can be used to address specific business problems.
- Develop team member skills, support, mentor, and coach them in understanding client requirements and coordinating the development of data analytics solutions.
- Participate in the strategic planning and execution process for analytics related initiatives and goals in the unit
- Analyze requirements, develop proposals, and obtain approval for projects that serve the University System.
- Travel to all universities to meet with campus and departmental offices, and others to educate them and assist with data and business intelligence needs.
- Other duties as assigned
QUALIFICATIONS
- Bachelor's degree in Business Administration, Human Resource Management, Information Management, or related field.
- Demonstrated leadership in a business or IT environment where decisions or input is directly tied to results.
Preferred:
- Five (5) or more years of working experience in a data analytics or data management organization
- Five (5) or more years of working experience and knowledge of Data Warehousing initiatives, Business Intelligence Competency Centers, and functional data areas in a higher education or not for profit government environment.
- Five (5) or more years of experience developing and leading highly effective teams that are built on shared norms, accountability, effective collaboration, and strong relationships.
- Three (3) or more years of working experience with modern data analytics tools and technologies including Cloud services, data virtualization, AI and data science.
- Three (3) or more years of hands-on experience in project coordination, project management or organizational management role.
- Three (3) or more years of hands-on experience in at least two of the following areas: customer advocate, direct customer support, requirements gathering & analysis, training and education, technical documentation, business process analysis, and/or project coordination or leadership.
- Two (2) or more years of strategic planning experience
- Demonstrated experience creating and maintaining procedures.
- Experience in a higher education environment.
KNOWLEDGE AND EXPERIENCE
- Demonstrated experience building and maintaining successful relationships with clients and team members
- Excellent communication skills, both oral and written to guide team members and communicate complex concepts to clients and stakeholders
- Demonstrated experience balancing workload and time constraints while managing and delegating work completed by others
- Ability to work in a results-oriented, self-driven role as well as working in a team environment.
- Demonstrated ability to analyze problems and strategize for better organizational results using data-informed insights.
- Demonstrated understanding of data analytics and data warehouse concepts, including data analytics development processes.
- Demonstrated attention to detail.
- Understanding of Banner data and/or the University Data Warehouse.
APPOINTMENT INFORMATION
This is a Full Time academic professional position. The expected start date is 3/9/2026. Sponsorship for Work Authorization is not available for this position.
System Office jobs such as this one are not eligible for the Referral Program.
The budgeted salary range for the position is $120,000.00 - 130,000.00. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
APPLICATION PROCEDURES & DEADLINE INFORMATION
For full consideration, please click APPLY NOW on this page to submit an application, references and cover letter through our job board by 6 pm on February 8th 2026.
System Human Resource Services
(217) 333-2600
erhr@uillinois.edu
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the System Human Resource Services, Diversity, Equity, and Inclusion at 217-333-2600, or by emailing ADAaccessibility@uillinois.edu.
Requisition ID: 9000921
Job Category: Academic Professional
Campus Location: Urbana
#LI-JA1
