HR Representative - Data Operations - IHR

Illinois Human Resources

Job Summary

Duties & Responsibilities

Phones, Data Operations Email Inboxes, HRFE Assistance:

• Monitors the Illinois HR Data Operations email inbox, sending emails to the appropriate staff in the building and/or answering questions.
• Answers phone line and provides general information.
• Provides assistance to units with technical issues: Completion of UI New Hire forms, resetting passwords, HRFE questions and/or issues, transaction request for return or deletion.
• Provide support by assisting units with missing education options in UI New Hire and Published Professional Names.
• Maintains leave information in Banner for terminated employees, zeroing sick leave balances when appropriate

Retrieves information for former employment requests, including requests from out-of-state retirement systems and subpoenas:

• Prepares the verification to be returned to the person/company requesting the verification

Review and process employment verifications, educational loan default statements, tuition waivers, public service loan forgiveness forms and update temporary upgrade calendars:

• Serve as liaison with outside agencies and vendors for employment verification of former employees and where non-standard information is required for employment verification of current employees.
• Confirms accuracy of loan defaults following the Illinois Public Act 85-827.
• Review, process and assist with all employee and child of employee tuition waivers.
• Review and process loan forgiveness applications.
• Temporary upgrade calendars are updated on a bi-weekly basis via reports.

Unemployment Claims:

• Enters information into unemployment portal and works on quarterly BEN118 IDES unemployment report – checks all names on the report, reconciles all names to determine that we have received all the information to show we should be charged, if not types up information on the appeal form with the correct code, does cover letter and copies all back-up.
• Schedules/attends unemployment hearings.

Daily Mail and Faxes:

• Sort, file, scan, or distribute as needed.

Other Duties as Assigned

Minimum Qualifications

1. High school diploma or equivalent.
2. Any one or any combination totaling two (2) years (24 months) from the following categories below:
A. Course work in human resource administration, business administration or a closely related field, as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months)
Associate’s Degree (60 semester hours) equals eighteen months (18 months)
90 semester hours equals two (2) years (24 months)
B. Progressively more responsible work experience maintaining, monitoring, and/or processing human resource records and reports.

Knowledge, Skills and Abilities

• Knowledge of related systems such as HR Front End, Banner and Microsoft Outlook is a plus.
• An understanding of procedures for maintaining records and filing systems.
• Familiarity with Word, Excel, and Access is helpful.
• Requires attention to detail, good judgment, discretion, and confidentiality.
• Must be able to provide a high level of customer service.
• Requires good verbal and phone skills.

Appointment Information

This is a 100% full-time Civil Service 2135 - Human Resource Representative position, appointed on a 12-month basis. The expected start date is as soon as possible after 11/27/2023. Salary is commensurate with experience.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (CST) on October 30, 2023. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact kiener2@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1020946
Job Category: Administrative Support
Apply at: https://jobs.illinois.edu