Course Manager - Gies College of Business
University of Illinois Urbana-Champaign
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Teaching and Learning
Job Summary
The Course Manager is a member of a team that partners with Gies faculty to deliver and evaluate instruction. The team is responsible for planning and supporting teaching and learning for active courses within the Gies College of Business online educational portfolio. This role is responsible for managing course preparation, delivery, and evaluation projects; and coordinates with learning designers regarding course learning materials and infrastructure preparation and with Online Program Administration and other Teaching and Learning staff regarding course support infrastructure preparation for each term. The Course Manager collaborates with instructional and course support teams to address, evaluate, and mitigate course-related student and instructor concerns. This role coordinates the course debrief process, collects and analyzes data, and organize course debrief conversations to identify opportunities for future course improvements that will enhance the student learning experience. The Course Manager mentors other course management staff and participates in performance improvement projects.Duties & Responsibilities
Teaching Support
- Execute master course plan and checklist from the pre-launch stage to debrief stage for all assigned courses
- Resolve support requests from faculty and staff as needed during course delivery for issues related to course management
Learning Support
- Document observations during course delivery (including student feedback and issue resolution)
- Annotate master course plan and launch checklist with observations
- Compile data from multiple sources including course data dashboards and ticketing systems
- Build debrief reports following defined templates incorporating data from the ticketing system for learner support and course management support issues
Project management and facilitation
- Follow course delivery timelines and deadlines
- Communicate all course debrief information to supervisor
- Mentor other staff
Other
- Participate in professional development
- Other duties as assigned
Minimum Qualifications
Education: Required: Either (1) a Master’s degree from an accredited institution OR (2) a Bachelor’s degree from an accredited institution in any field with additional work experience noted below.
Experience: Required: With a master’s degree, at least one year of work experience in online learning support OR with a bachelor’s degree, at least five years of work experience in online learning support by the time of hire.
Preferred Qualifications
Education: Preferred: Master's degree from an accredited institution in business, organizational management, project management, educational technology, instructional systems, education, or a closely related field
Experience: Preferred: Experience working in higher education; experience as an online instructor and/or student
Knowledge, Skills and Abilities
Required: A successful candidate will have: • proficiency with educational technology • knowledge of compiling data and creating reports • organizational skills • ability to participate in a team • ability to participate in large, complex projects • ability to apply standards and follow documented procedures • ability to communicate and build relationships
Preferred: • proficiency with Canvas LMS • knowledge of assessment and learning activity design • knowledge of pedagogy and learning science
Appointment Information
This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after 10/31/2023. Salary is commensurate with experience.
The work location for this position may be flexible. Highly qualified candidates may be eligible to work full-time remotely within the US, on-premise at our offices in Champaign, Illinois, or a combination.
For additional information about working at Gies College of Business, please visit: https://inside.giesbusiness.illinois.edu/work-at-gies.
Application Procedures & Deadline Information
Applications must be received by 6:00 pm (CST) on October 31, 2023 Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://jobs.illinois.edu will not be considered. For further information about this specific position, please contact lsrice@illinois.edu For questions regarding the application process, please contact 217-333-2137.
For full consideration, please submit a cover letter and resume with your application.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.
Requisition ID: 1020673
Job Category: Education & Student Services
Apply at: https://jobs.illinois.edu