Multimedia Communications Specialist

Teaching and Learning

Job Summary

Duties & Responsibilities

• Broadcast Production
  ● Operate studio equipment efficiently and accurately.
  ● Maintain contact with Synchronous Course Facilitators (SCF).
  ● Address technical issues promptly, professionally, and effectively.
  ● Troubleshoot and develop solutions for technical challenges.
• Broadcast Pre- and Post-production
  ● Develop presets for broadcast production.
  ● Coordinate with Synchronous Course Facilitators to curate instructor content for use during broadcasts.
  ● Assist Synchronous Course Facilitators in creating live session delivery plans.
  ● Coordinate with faculty to understand unique studio requirements.
  ● Manage, organize, and preserve all files associated with each recorded live session.
• Training
  ● Provide shadowing for newly hired Specialists and Associates.
  ● Lead the development and maintenance of internal and external process documentation.
  ● Develop faculty-facing documentation for working with the Teaching & Learning Live Studio staff.
• Supervision & Coordination
  ● Supervise, mentor, and assign work to hourly Live Studio staff.
  ● Mentor assigned Associates.
  ● Conduct one-on-one meetings with assigned hourly Live Studio staff.
• IT Systems and Support
  ● Stay informed and up to date on software updates and operations, including vMix live video production software, integration with Zoom Video Conferencing, and related productivity and graphics software.
  ● Maintain and monitor equipment to ensure smooth Live Sessions and recommend solutions to challenges.
  ● Assist Studio Technologies Coordinator in installing and implementing new studio technologies.
• Communication
  ● Follow session assignments from Senior Studio Manager and other senior team members.
  ● Provide regular progress updates to direct supervisor, Project Manager, and relevant team members regarding any anticipated or realized issues with Live Session delivery.
• Other Duties
  ● Participate in professional development activities.
  ● Perform other assigned duties as required.

Additional Physical Demands

Minimum Qualifications

• Any one or any combination of the following, totaling two (2) years (24 months), from the categories below:
  A.    course work in communications, broadcasting, graphic design, journalism, video production or a closely related field as measured by the following conversion table or its proportional equivalent:
  -   30 semester hours equals one (1) year (12 months)
  -   Associate’s Degree (60 semester hours) equals eighteen months (18 months)
  -   90 semester hours equals two (2) years (24 months)
  B.    experience in audio-visual materials preparation, instructional communications, industrial communications, installation, use, or modification of recording equipment or closely related fields.

Preferred Qualifications

• Proficiency in digital media production and delivery.
• Experience with live video production software, specifically vMix.
• Familiarity with video and audio editing software, such as Adobe Creative Suite.
• Knowledge of Video over IP and network connectivity.
• Ability to troubleshoot WAN, LAN, and internet connectivity issues.
• Familiarity with NDI interface, such as SDI, HDMI, and Dante.
• Continual education in NDI Tools, Dante, vMix, and other IP video network applications.
• Experience working with Adobe Creative Cloud.
• Industry experience in broadcast communications operations.
• Strong organizational skills and adherence to naming and folder hierarchy standards.
• At least 1 year of experience delivering synchronous instructional content with teaching faculty in a higher education environment.
• Certification in IT, media, broadcast communications, or related field

Knowledge, Skills and Abilities

• Strong oral and written communication skills. Knowledge of systems and operations relevant to the areas and departments of responsibility. Ability to oversee and coordinate activities of user groups. Effective and professional communication and interaction with staff at all levels and customer groups. Problem-solving skills to identify and resolve technical issues. Fundamental knowledge of effective troubleshooting methodologies.

Appointment Information

This is a 100% full-time Civil Service 2504 - Multimedia Communications Specialist position, appointed on a 12-month basis. The expected start date is as soon as possible after 9/26/2023. Salary is commensurate with experience.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx. 

May be eligible for hybrid remote work in the state of Illinois.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (CST) on September 26, 2023. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact lsrice@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1019844
Job Category: Technical
Apply at: https://jobs.illinois.edu