What to expect:

The Sr. Staff Representative – Training Administration works within the United Ground Express (UGE) Training Department to assist with initial and continuous training needs, and training compliance for Other Airline (OA) contracts.

How you will make an impact:

• Maintain a training catalog for all training including supporting documents.
• Represent UGE training with OA partners and UGE leadership on training requirements, compliance, and issue resolution.
• Be the point of contact for communication between UGE and other airlines regarding their training requirements, initiatives, and any changes for vendors and ground handlers.
• Establish and maintain communication with training departments and training managers for other airlines.
• Learn and understand training programs for other airlines.
• Collaborate with other airlines to establish initial training goals for station startups or transitions and to maintain quarterly and/or annual regulatory training compliance goals for each station.
• Provide support to local OA instructors.
• Serve as primary point of contact for stations and local OA instructors on partner training requirements.
• Work with station management to establish and maintain training compliance for OA contracts.
• Provide communication to UGE leadership and local OA instructors on changes to training requirements.
• Acts a key stakeholder with the UGE Project Management team and is involved in all aspects of training for new account or station startups, transitions, and other activities involving OA.

What you will bring:

Required Experience, Qualifications & Skills:

• Bachelor's Degree OR equivalent level of work experience.
• Minimum of two years in an airport operation, or training leadership role.
• Proficient in MS Excel.
• Understanding of airport operations.
• Excellent communications skills (verbal and written) and networking skills. 
• Multitasking, time management, and organizational skills.
• Must be computer savvy and proficient in Microsoft Office applications.
• Must show diligence and have exceptional organization and record keeping skills.
• Must be motivated, able to work independently as well as in a team environment.

Other 

• This position requires travel as needed for on-site training support, meetings, or other OA requirements.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualifications.
• Must be able to obtain a SIDA badge.
• Flexibility to work at any time, including nights, weekends, and holidays to support the operation and their team.
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate.

Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here:  Internal_Candidate_Eligibility_Form.2024

Total Rewards: Salary will be competitive and commensurate with experience.

As a UGE employee you’ll receive the following:

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability,
• 401(k)
• Paid Training
• Paid parking or transportation assistance
• Participation in the UGE annual incentive plan

ADA Specifications

• Ability to communicate and interact with others in the English language, both oral and written.
• Requires ability to use computers and other office equipment.
• Requires ability to sit, stand and walk for extended periods of time.
• May require occasional bending and lifting up to 20, 50, 100 pounds.
• Repetitive motions that may include the wrists, hands, and/or fingers

UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBTQ United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.