Agency Marketing Statement

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.

Position Overview

The Illinois Department of Public Health is seeking a highly motivated individual to serve as Region 6 Field Operations Supervisor. This individual will administer and manage all field operations within Region 6, located in Northern Illinois, including licensure, federal and complaint surveys of long term care facilities. The Regional 6 Field Operations Supervisor is responsible for preparing and reviewing performance data, as well as developing performance improvement strategies which may include managing staffing levels and training needs. This individual will serve as supervisor.

Job Responsibilities

1. Administers the implementation of the state licensure and federal certification survey process for long term care facilities within Region 6.
• Establishes long term care survey schedules and assures that survey activities are consistent with state and federal mandates.
• Oversees all employees engaged in doing State licensure surveys, federal certification surveys, and complaint surveys.
• Travels to evaluate and oversee staff during on-site surveys.

2. Directs, coordinates, and reviews the long-term care activities of the field supervisors ensuring that policies and procedures are consistent across work units and are aligned with the directives of the Division Chief and the Assistant Division Chief.
• In conjunction with the Training and Technical Division, coordinates and implements all training and standardization activities for Region survey staff.
• Travels to evaluate staff to determine individual training needs.
• Implements uniformity in the application of survey policies and procedures.

3. Serves as full-line supervisor:
• Assigns and reviews work.
• Provides guidance and training to assigned staff.
• Counsels staff regarding work performance.
• Reassigns staff to meet day-to-day operating needs.
• Establishes annual goals and objectives.
• Approves time off.
• Adjusts first level grievances.
• Effectively recommends and imposes discipline up to and including discharge.
• Prepares and signs performance evaluations.
• Determines and recommends staffing needs.

4. Serves as the Department liaison with the long-term care provider industry, the public, other state agencies and federal officials regarding survey activities.

5. Develops and implements policy and procedures for field operation.
• Provides assistance to the Division Chief and Assistant Division Chief in the development of state-wide, long-term care program policies and procedures.
• Drafts recommended revisions to rules and regulations.
• Develops survey documents, standard operating procedures and forms in conjunction with the Training and Technical Division.

6. Meets and discusses the long-term care survey process with internal and external stakeholders.
• Travels to attend conferences, meetings, and presentations.
• Leads discussions on long-term care regulation in Illinois.
• Provides technical assistance to external stakeholders on the survey process.

7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skills, and mental development equivalent to completion of four years of college.
• Requires prior experience equivalent to four years of progressively responsible administrative experience in Public Health related programs.

Preferred Qualifications

• Four or more years of progressively responsible administrative experience in Medicare/Medicaid related programs.
• Certified by the Centers for Medicare & Medicaid as having passed the Surveyor Minimum Qualifications Test (SMQT).
• Four or more years knowledge of state and federal regulations related to long term care facilities.
• Three or more years of supervisory experience.
• Two years of experience establishing, maintaining, and improving cooperative working relationships with various stakeholders.
• Two years of experience drafting, reviewing, and implementing policies and procedures.
• Two years experience with business communication with other agencies.
• Two years of experience in Word, Excel, PowerPoint and Smart sheets.

Conditions of Employment

• Requires ability to travel in the performance of duties.
• Requires appropriate, valid driver’s license.