Seeking a highly organized and detail-oriented Account Specialist to be a central part of our team, managing critical administrative tasks, handling client correspondence, and ensuring the seamless processing of insurance documents, all in a 100% in-office environment.
Monitors various processes for the verification of client information and completes data entry
Corresponds with the agent or the insured to inform them or receive the information about the account
status or alterations
Daily retrieves Agency Bills and Direct Bill documents including but not limited to endorsements and
accounting
Processes mailings to Insured, Carriers, and other vendors
Process mail (outside box, scanning to appropriate place/person)
Helps answer main phone line
Manages service desk processing Certificates of Insurance and running MVR's
Handling bond requests
Various pre-renewal tasks such as pulling applications and obtaining documents from carriers for team
members
GREAT BENEFITS; 15 DAYS PTO, 100% HEALTH (70% OF DEPENDENTS) 401K, BONUS, PROFIT SHARING
Responsibilities:
In the performance of their respective duties and responsibilities, all team members are expected to conform to ...
the following:
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other team members, customers, and vendors.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts
with other team members and organizations.
Working hours: 8:00 AM - 5:00 PM
Skills:
Knowledge of basic insurance concepts and processes is preferred.
Basic Project Management.
Experience in the insurance industry is preferred.
Must have interpersonal skills with the ability to interact with clients in a professional manner.
Strong decision-making skills enabling you to anticipate pitfalls.
Education:
High School
Experience:
1-4 years
Qualifications:
High School Diploma required
Attention to Detail
Experience working in a customer service environment.
Time Management
Problem Solving Ability
Decision Making
Communication (verbal and written)
Proficient use of computers and working in a networked environment.
Apply at www.spherion.com/apply/75102 or call 217-359-4488 for more information
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
