The Optician Assistant plays a vital role in supporting the daily operations of the optical practice, ensuring a high level of patient satisfaction and contributing to the efficient flow of the clinic. This position requires exceptional multi-tasking skills, meticulous attention to detail, and a commitment to professional development. The assistant will manage both administrative and clinical support functions, acting as a primary point of contact for patients. ...

Responsibilities:
Patient and Client Service
* Greet patients and visitors warmly and manage their check-in process.
* Answer incoming telephone calls, providing information and scheduling appointments with professionalism.
* Provide superior customer service by addressing patient inquiries and resolving minor issues efficiently.
Clinical Support and Pre-Testing
* Perform preliminary diagnostic testing (pre-testing) on patients prior to their examination by the Optician or Optometrist.
* Ensure all pre-testing equipment is properly maintained and calibrated.
Administrative and Retail Support
* Assist patients with frame and lens selection, applying product knowledge to meet visual needs and style preferences.
* Actively engage in upselling and cross-selling of premium products and accessories, educating patients on the benefits of advanced options.
* Process sales transactions and maintain accurate patient records.
Training and Development
* Commit to a comprehensive, approximately three-month training period focused on acquiring detailed knowledge in optical measurements, lens technologies, and current eyewear styles.
* Demonstrate a high level of initiative by utilizing downtime for continuous learning, training, and practice-related tasks to ensure readiness to assist patients.
* Maintain detailed attention to accuracy in all tasks, from scheduling to technical measurements.

Working hours: 8:00 AM - 5:25 PM

Skills:
* Proven ability to manage multiple tasks simultaneously in a fast-paced environment; multi-tasking is considered a critical skill for this role.
* Exceptional organizational skills with a strong focus on detail and accuracy.
* Excellent verbal and written communication skills.
* A professional and courteous demeanor with a customer-service-oriented approach.
* High motivation for learning and a proactive attitude toward staying engaged and productive during all operational periods.

Education:
High School

Experience:
1-4 years

Qualifications:
Reliable
Computer literate
Excellent Customer Service

Benefits upon hire; vacation and 5 holidays, sick days, free glasses and eye exams IRA 3% no medical


Apply at www.spherion.com/apply/75102

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

The Optician Assistant plays a vital role in supporting the daily operations of the optical practice, ensuring a high level of patient satisfaction and contributing to the efficient flow of the clinic. This position requires exceptional multi-tasking skills, meticulous attention to detail, and a commitment to professional development. The assistant will manage both administrative and clinical support functions, acting as a primary point of contact for patients.

Responsibilities:
Patient and Client Service
* Greet patients and visitors warmly and manage their check-in process.
* Answer incoming telephone calls, providing information and scheduling appointments with professionalism.
* Provide superior customer service by addressing patient inquiries and resolving minor issues efficiently.
Clinical Support and Pre-Testing
* Perform preliminary diagnostic testing (pre-testing) on patients prior to their examination by the Optician or Optometrist.
* Ensure all pre-testing equipment is properly maintained and calibrated.
Administrative and Retail Support
* Assist patients with frame and lens selection, applying product knowledge to meet visual needs and style preferences. ...

* Actively engage in upselling and cross-selling of premium products and accessories, educating patients on the benefits of advanced options.
* Process sales transactions and maintain accurate patient records.
Training and Development
* Commit to a comprehensive, approximately three-month training period focused on acquiring detailed knowledge in optical measurements, lens technologies, and current eyewear styles.
* Demonstrate a high level of initiative by utilizing downtime for continuous learning, training, and practice-related tasks to ensure readiness to assist patients.
* Maintain detailed attention to accuracy in all tasks, from scheduling to technical measurements.

Working hours: 8:00 AM - 5:25 PM

Skills:
* Proven ability to manage multiple tasks simultaneously in a fast-paced environment; multi-tasking is considered a critical skill for this role.
* Exceptional organizational skills with a strong focus on detail and accuracy.
* Excellent verbal and written communication skills.
* A professional and courteous demeanor with a customer-service-oriented approach.
* High motivation for learning and a proactive attitude toward staying engaged and productive during all operational periods.

Education:
High School

Experience:
1-4 years

Qualifications:
Reliable
Computer literate
Excellent Customer Service

Benefits upon hire; vacation and 5 holidays, sick days, free glasses and eye exams IRA 3% no medical


Apply at www.spherion.com/apply/75102

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

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