General Statement of Duties:
Performs executive level administrative support and secretarial tasks with a high level of accountability and confidentiality.
Performs customer relations duties.
The Administrative Assistant must exercise initiative with minimal instruction and demonstrate exceptional critical thinking and project coordination skills to respond to organizational needs.

Responsibilities:
Customer Service:
Provides front desk reception - Greets visitors with welcome, professional manner including tone of voice and attentiveness.
Responds to external/internal service and information requests. Listens actively and documents all concerns and complaints. Makes referrals and follows through to address customer needs.

Professional Business Writing/Proofing/Editing:
Types, transcribes, edits, and proofs letters, memos, reports, and other print materials from rough draft or clean copy.
Prepares agendas and types minutes for assigned meetings; posts electronically to internal/external document management system.
Copies, assembles and distributes agenda packets for meetings. Works with outside vendors to ensure timely and accurate printing of packet materials. ...

Maintains regular updates to the website for all departments as needed.
Writes, edits, and proofs both internal and external newsletters
Designs, writes, and posts content on the official social media accounts.
Designs, writes, and proofs brochures, flyers, booklets, handouts, presentations, reports, and other printed or electronic materials.

Records Management:
Maintains department paper and electronic filing system; files documents.
Posts agenda items to document management system.
Maintains paper and electronic files.

Administrative Support:
Schedules meetings and maintains electronic calendars for the Managers and staff.
Schedules travel and hotel accommodations; processes associated expense reports, travel advances and reimbursements.
Under the direction of the department management, prepares annual budget. Monitors budget and expenditures and produces financial summary reports and data as needed.
Prepares for meetings or special events by scheduling and setup of meeting locations, sending invitations, tracking attendees, and ordering and serving beverages or food.
Monitors department contracts and purchase orders. Collects required documents to process department payroll and accounts payable according to procedure.
Orders supplies and equipment as necessary for department, follows purchasing manual policies as required.
Makes suggestions for process improvement related to assigned duties.

Working hours: 8:00 AM - 5:00 PM


Acceptable Experience and Training:
Extensive professional administrative assistant or secretarial experience in an administrative environment requiring critical thinking skills, organizational skills, ensuring continuous confidentiality, discretion, and professionalism. High School graduate or equivalent supplemented by business course work and training to meet required position skills; or any equivalent of experience and training which provides the knowledge, skills, and abilities necessary to perform the duties of this position. Demonstrated proficiency with Microsoft Office and similar software applications. A preferred candidate will have an Associate's Degree or certification as a professional secretary, have extensive experience providing support to top executives, and experience updating websites and editing electronic newsletters.

Education:
Associate

Experience:
4-7 years

Requirements:

Excellent customer service skills: courtesy, patience, active listening, ability to solve problems and respond promptly to requests.
Ability to display a professional demeanor at all times.
Ability to maintain confidentiality and to exercise sound judgment and discretion.
Exceptional verbal and written communication skills to be utilized daily; ability to convey clear and accurate information.
Ability to demonstrate cultural sensitivity, diplomacy and tact when interacting with individuals from diverse backgrounds.
Ability to demonstrate a calm, non-defensive attitude when dealing with upset customers or conflict situations.
Flexibility to complete assigned work and manage projects by prioritizing and meeting deadlines with multi-tasking and frequent interruptions.
Comprehensive knowledge of office terminology, office procedures, standard office equipment, business mathematics, English grammar/professional writing competencies.
Comprehensive knowledge of record-keeping systems; ability to maintain complex clerical records in both electronic and hard copy, and prepare reports from those records.
Ability to research problems and organize tasks. Refer to reporting chain of command for direction and priority clarification.
Ability to collaborate well in a team-oriented environment. Willingness to cross train with other department staff.
Ability to compose business correspondence for multiple types of writing with minimal instructions.
Ability to understand and follow oral and written communication instructions.
Advanced computer skills with the ability to train others in the proper use and application of office software. Ability to learn web-based and other computer applications as needed.
Demonstrated proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) In Design or other brochure/publication design software.
Proficiency in the use of social media and social networking within business context.
Proficiency in clerical skills including keyboarding, data entry, filing, scanning, faxing and photocopying.
Able to work flexible work hours.


apply to www.spherion.com/apply/75102

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).