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CHAMPAIGN-URBANA AREA JOBS

Champaign County Economic Development Corporation

LEASING SITE MANAGER

Spherion

Spherion

People & HR, Operations
Champaign, IL, USA
Posted 6+ months ago

Summary

  • Spherion
  • $45,000 - $65,000 per year
  • Temp to Perm
  • 8:00 AM - 5:00 PM
Job details
  • key responsibilities

    Leasing & Marketing:Schedule and perform property showings for prospective residentsManage and respond to daily leads promptly and professionallyAssist prospective residents with completing applicationsEnsure all listings are active, up-to-date, and include high-quality photos and detailsConduct daily inventory walks to ensure all vacant units are "show-ready"Act as the subject matter expert for the community's sub-market, keeping up with competitive properties and local employment trendsReport key performance metrics, including unit availability and pricing recommendations, to the Portfolio ManagerResident and Owner Relations:Review all lease agreements; proactively contact residents for renewals and lease retentionMonitor upcoming lease renewals, reaching out to residents to encourage re-signingProvide exceptional customer service to current residents by assisting with work orders, rent payment inquiries, and escalationsAddress resident concerns and resolve issues as neededIssue and serve HOA violations, confirm corrections, and handle any required follow-upPost necessary notices at the community upon requestWork with Assistant Property Manager (APM) and Portfolio Manager (PM) to resolve outstanding resident matters such as renters' insurance, utility concerns, and habitability issuesMaintain professional composure while handling challenging situations and difficult conversationsDemonstrate advanced boundary-setting abilities while maintaining positive relationshipsCommunity Management:Coordinate monthly and quarterly community events to foster a positive community atmosphereConduct daily community inspections, addressing concerns such as construction issues, resident violations, and landscaping upkeepPerform occupancy checks as neededCollaborate with the Facilities and Service Supervisor to address exterior property concerns, complete move-in preparation, and manage market-ready inventoryEffectively prioritize and manage multiple competing demands while maintaining quality of serviceHOA Management:Report and collect HOA duesIdentify and report HOA violations, ensuring timely communication and correctionCoordinate with other departments to ensure compliance with HOA standards and regulations

  • experience

    4-7 years

  • skills

    Leasing License or Community Association Management (CAM) licenseFair Housing regulation knowledgePrevious customer service or sales experience

  • qualifications

    High School Diploma or equivalent3+ years of leasing or community management/property management experienceValid driver's license and reliable transportationProfessional manner and excellent communication skillsAbility to handle multiple owner & tenant inquiries and prioritize them effectivelyComputer and software proficiencyPhysical ability to stand/walk throughout shift (moderately active position)Must obtain Leasing Agent license within 120 days of hireLearn and ensure compliance with all Fair Housing Laws

  • education

    High School