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CHAMPAIGN-URBANA JOBS

DISCOVER JOBS IN THE CHAMPAIGN-URBANA AREA

SERVICE MANAGER

Spherion

Spherion

Administration
Champaign, IL, USA
Posted on Tuesday, June 4, 2024
In this role you will oversee all aspects of commercial cleaning equipment repair, maintenance, installation, and training for autoscrubbers, extractors, burnishers, vacuums and more. You support sales staff with equipment knowledge, accompany them for demonstrations,write service contracts, and service chemical injection systems.

Schedule: 8 hour shift with daytime hours. Must be able to work at multiple locations.

Salary Range: $45,000 - $60,000

Benefits: 401(k), 401(k) matching, health insurance, life insurance, paid time off

Supplemental Pay: Bonus pay, commission pay

Key Characteristics And Strengths

Highly organized and detail-oriented

Efficient at completing repairs quickly to minimize customer downtime

Dependable and willing to take on additional tasks as needed

Team-oriented and works well collaboratively with all staff members

Keeps the department running smoothly

Essential Skills

Excellent mechanical skills for equipment repair and maintenance

Excellent customer service skills to interact patiently and positively with customers

Dependable and motivated to grow the service department

Team/Office Culture

Current team of 9 full-time and 2 part-time employees

Team-oriented, loyal environment with family atmosphere

Staff goes the extra mile to get the job done

Training Process

Comprehensive training for several weeks to ensure a smooth transition.

Responsibilities

Essential Functions:

Oversee machine repair, chemical injection system maintenance/repair/installation

Provide equipment support to sales staff for new sales and service contracts

Maintain accurate service records, inventory, allocate parts/equipment

Quote, sell and perform preventative maintenance contracts

Schedule services, demos, provide hands-on customer training

Deliver excellent customer service to clients, sales teams, walk-ins

Other duties as assigned

Working hours: 8:00 AM - 5:00 PM

Skills

Fluent English

Education

High School

Experience

4-7 years

Qualifications

2+ years of directly relevant experience

High school diploma or equivalent

Mechanic experience

Excellent mechanical/troubleshooting aptitude

Electronic/circuitry knowledge

Plumbing systems knowledge

Word/Excel skills

Read electrical schematics

Excellent customer service skills

Excellent organization and attention to detail

Basic computer/tech skills

Understanding of chemistry

Valid driver's license and insurance

If you feel you have the qualifications, work experience and skills for this management role, please go to www.spherion.com/apply/75102 to complete an online application and submit your resume. Please call (217) 359-4488 for more details.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).