RECEIVING & PROCESSING MANAGER

Work with a purpose as part of a team empowering people to change their lives.

Join a team dedicated to helping every person—participants, volunteers, donors, and staff—realize the fullness of who it is God created us to be as we fight poverty with dignity.

About Salt & Light (S&L)

We are a non-denominational, Christian nonprofit not affiliated with any one church, rather, working with many different individuals, churches, businesses, and organizations in fulfilling our mission and vision.

Our doors first opened January 2004 in Champaign, IL as we began handing out food and clothing to local families. Very quickly we became the largest “emergency food program” in Champaign County, and a leader in the community for providing access to basic resources. In addition to the weekly assistance provided through the food pantry and clothing closet, we partnered with area churches and businesses in large events designed to help families with school supplies in the fall, meals at Thanksgiving, and gifts at Christmas.

We later added financial education classes and a computer lab, both of which represented not just the addition of new programs but signaled a desire to move away from just providing things, to offering opportunities for people to grow.

After wrestling with the theologies and ideologies found in the book When Helping Hurts, we felt led to design a more developmental approach to meeting basic needs. Our new model created opportunities for individuals to acquire the resources they needed through use of the skills, gifts, and abilities God had given them. Instead of being handed a pre-selected bag of groceries, our participants now shopped with store credit earned through volunteering. The stores we now operate in Urbana and Champaign are open to the entire community and generate revenue to support the store credit participants earn in addition to our other programs and services.

About the Position

Reporting to the Director of Retail Operations (DRO), the Receiving & Processing Manager (RPM) helps fulfill our mission and vision by overseeing all operations of S&L’s receiving and processing including direct supervision of Receiving & Processing Assistant Manager, Hard Line Team Members, Soft Line Team Members, Warehouse Team Members, Pick-up and Delivery Diver and assigned volunteers. The RPM oversees the receiving of all donations at both locations, processing, and distribution between the two locations. This includes oversight of S&L’s truck and the personnel operating it, as well as working closely with the Sales Floor Managers and Sales Floor Assistant Manager to ensure all departments are fully stocked.

Our RPM is someone who 1) loves Jesus, 2) loves people, and 3) is a highly motivated self-starter comfortable being part of a team. You can think strategically across multiple priorities and initiatives, is a resourceful problem-solver, and detail-oriented.

Alignment with Salt & Light’s Statement of Beliefs and a pastoral reference are required for consideration.

Responsibilities

It is the primary responsibility of the Receiving & Processing Manager to ensure a safe and welcoming environment for every employee, volunteer, customer, and donor that reflects the grace and truth of Jesus. This is not a comprehensive list of tasks, but rather an outline of priorities for this position.

Staff

• Hiring, training, and scheduling of Hard-Line, Soft-Line, Warehouse, Pick-up & Delivery Driver and RPAM.
• Ensure all receiving and processing workstations are fully staffed and equipped with necessary supplies.
  
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  Coach team members and assigned volunteers on the importance of healthy, positive relationships with one another, our customers, and partner organizations and how to appropriately maintain them.
  
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  Collaborate with Director of People and Culture (DPC) to conduct performance reviews quarterly for Hard-Line, Soft-Line, Warehouse, Pick-up & Delivery Driver and RPAM.
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  Work directly with DPC to address Hard-Line, Soft-Line, Warehouse, and Pick-up & Delivery Driver corrective actions.
  
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  Willing and able to pray with employees, volunteers, customers, and donors.

Volunteers

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  Meet with volunteers to create appropriate goals and assist with providing training based on individuals' level of ability.
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  Work in partnership with our Director of Community Engagement to ensure all documentation is completed.
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  Complete evaluations for volunteers based on each program's requirements. This can be weekly, monthly, quarterly, etc.

Donations & Warehouse

• Coach team members on how to provide excellent customer service to donors and volunteers.
  
• Ensure the donation drop-off at both locations is clean and safe.
  
• Provide instruction and guidance on where and how incoming donations, donation backstock, and warehouse are maintained.
• Supervise the collection of donation data from both locations and submit it to DRO daily.
  

Processing

• Provide instructions on the flow of donations through processing stations to maximize sellable items and minimize waste.
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  Oversee and price “high value” merchandise.
• Select and oversee all items sold on the online store.
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  Instruct the team on what seasonal and “pop-up” shop merchandise to collect.
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  Ensure a clean and well-organized processing and warehouse area.
  

Salvage

• Ensure daily recycling/bale quota is met based on incoming donationsand store needs.
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  Supervise the collection of salvage data and submit it to the DRO office promptly.
  

Financial

• Understanding profit and loss statements to ensure the department is meeting company needs.
• Ensure the weekly garbage budget is met.
• Complete deposits for both locations when Sales Floor Manager is not present.
• Count vault and report any discrepancies to DRO when Sales Floor Manager is not present.

Position Qualifications & Skills

• Alignment with our “Statement of Beliefs” and commitment to our Mission & Vision.
• Excellent interpersonal skills – ability to work well with diverse staff and volunteers.
  
• Excellent organizational skills and attention to detail.
  
• Ability to think strategically across multiple priorities and initiatives.
  
• Self-starter and solution-focused.
  
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  Proficiency with and the ability to quickly learn the organization’s point of sale system.
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  Prior knowledge of valuing home goods, toys, electronics, antiques, and memorabilia.
• Ability to identify and price name-brand clothing, shoes, and purses.
• Learn and implement Hard-Line and Soft-Line processing.
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  Ability to bend and lift merchandise from carts and gaylords.
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  Ability to read, do basic math, and cash handling.
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  Ability to lift 50 lbs. or more with assistance.
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  Proficient with Microsoft Office Suite.
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  Regularly attends a local church.
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  Pastoral letter of recommendation from your local Pastor.

Required Education & Experience

• Experience in donation and retail management.
  
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  Minimum of high school diploma or equivalent required.
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  Knowledge of the gospel and ability to share it.
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  Ability to read and write in English.

Wages & Benefits

• Starting Salary of $24.50 per hour
  
• Health Insurance (S&L covers 75% of cost on average)
  
• Generous Paid Time Off
  
• Pre-tax supplemental insurance options
  
• 401k options
  

Statement of Beliefs

The Bible: We believe the Bible is the inspired Word of God and stands as the central authority over our lives, our faith, and the direction of our ministry. (2 Timothy 3:16; Matthew 5:18)

God: We believe in one God, the Father, Creator of all things, infinitely perfect and eternally existent in three persons: God the Father, God the Son, and God the Holy Spirit. Three persons eternally share the Divine Nature. God is both self-existent and personal. (Deuteronomy 6:4; Matthew 28:19; Mark 12:29; John 14:10, 26; 15:26)

Jesus Christ: Jesus Christ, the Son, is fully God and fully human. He was born of the Virgin Mary. He lived a sinless life, died for the sins of humanity, was resurrected bodily on the third day, ascended into heaven, and is coming again as King and Judge. Jesus Christ is the only provision that God has given for people to be reconciled to Him. Jesus’ life on earth also serves as the model for the Christian life. (John 14:6; Acts 4:12; I Corinthians 15:1-8; Isaiah 7:14; Romans 8:34; Acts 1:10)

Holy Spirit: The Holy Spirit is God. He came forth from the Father and Son to convict the world of sin, righteousness, and judgment, and to regenerate, sanctify, and empower all who believe in Jesus Christ. He indwells us the moment we place our faith in Christ and enables us to live a life that is pleasing to God. The Holy Spirit also endows each believer with a unique spiritual ability to serve the church and the world. (John 14:16, 15:26-27, 16:9-14; Romans 8:9; 1 Corinthians 3:16; 1 Corinthians 12; Galatians 5:22-26; Ephesians 1:13-14)

Salvation: Salvation is reconciliation with God through the atoning work of Jesus Christ. God offers us salvation by His grace alone and we receive it as a gift through personal faith in the finished work of Jesus Christ. This right standing before God must be received. It cannot be earned. God freely offers salvation to all people, and our salvation is secure when personally appropriated through repentance and faith in Christ. Those who have accepted Jesus Christ as Lord and Savior should be obedient to Him by repentance, confession, baptism, and lifetime faithfulness to Him. (John 3:16; Ephesians 2:8-9; Romans 8:38-39; Ephesians 1:13; 2:4-5; Acts 2:38; Romans 10:9-10; Romans 6:1-4; Revelation 2:10)

Human Condition: We believe that every person has worth as a creation of God, but that all have sinned and fall short of the glory of God. According to Genesis, human beings are created in the image of God. As such, we are unique among all of God’s creation. Through Adam’s sin and the abuse of our God-given free will, we have turned against God, and this has resulted in spiritual death for all humankind. Humanity lives in a state of alienation and profound need, which can only be satisfied by reconciliation with God through Christ. Without this reconciliation, all people stand under God’s righteous judgment. Humanity, although fallen, maintains the image of God and is, therefore, still dignified, and unique. God continues to love us and reach out to us, even though we are hostile to Him. Believers in Jesus Christ receive a new nature that becomes the foundation for a process of transformation. (John 3:16; Romans 3:23; 2 Corinthians 5:17)

Any questions related to our Statement of Beliefs should be directed to the Executive Director, Nathan Montgomery

(nathan@saltandlightministry.org)