Residential Installer

Pavlov Media

Pavlov Media

Champaign, IL, USA
Posted on Thursday, October 26, 2023

The Fiber Optic Installer is responsible for the installation, support, and troubleshooting of fiber equipment/LVC for commercial and residential buildings on the Pavlov Media fiber backbone. This position will also be responsible for the installation of fiber enclosures.

Primary Responsibilities:
• Maintain a customer first attitude to ensure customer satisfaction
• Travel to each assigned site as needed to complete work orders
• Share information and provide feedback to internal teams on a consistent basis
• Field calls, emails, and work orders from Pavlov Media HQ
• Demonstrate effective troubleshooting skills and the ability to use them
• Understand network diagrams and other technical manuals
• Communicate with homeowners on installation preferences, answer any concerns related to process
• Ensure that network quality meets Pavlov Media standards

• Install CCG fiber into residential homes from underground vaults

Desired Skills:
• “Customer First” service-oriented approach
• Professional communication, demeanor, and appearance
• Time-Management, prioritization and multi-tasking abilities
• Reliable and responsible team player
• Strong problem-solving skills
• Quickly adapt to changes in processes, procedures and priority
• Proficient with LVC and fiber optic installations in commercial and residential buildings
• Ability to mechanically/fusion splice Fiber Optic Cables
• Aptitude to interpret, maintain, and create fiber optic splice maps
• Proven ability to troubleshoot connectivity issues
• Capable to assemble fiber enclosure and cans
• Ability to fasten and secure enclosures to building structures
• Strong understanding networking devices and wireless access points

Experience Requirements and Positives:
• Two (2) years of experience with Microsoft Word, Excel, and Outlook
• 1-2 years of successful deployment experience in LVC and/or fiber installations
• 1-2 years of experience with experience in troubleshooting networking issues
• Must have experience with the techniques, application and installation of grounding, Cat5, fiber optics, LAN/WAN networks
• Be on your feet for long periods of time
• Ability to lift 75 pounds
• Ability to use hand tools
• Current driver license
• Pass a drug test