Essential Job Functions: Handle all general inquiries (walk-in, phone, and email) from visitors that come into the International Admissions office. Greet all visitors to the office of International Admissions. Assist with processing of International Admissions application. Assist with the coordination/execution of international student retention activities. Order and maintain office supplies for the International Admissions Office. Maintain the professional appearance of the front office and conference room. Open, sort, and distribute incoming correspondence, including faxes and email. Provide clerical support by making copies, mailing correspondence, and filing documents for International applicants, newly admitted and current Parkland College international students. Perform other duties as assigned. Minimum Requirements: Two (2) years of professional office experience. High School Diploma or GED equivalent. Ability to handle confidential material judiciously. Functional ability with Microsoft Office applications especially Word, Outlook, and Excel. Knowledge of proper phone business etiquette; ability to communicate diplomatically, clearly and effectively, both verbally and in writing with individuals for whom English is not their first language. Ability to work with diverse populations of students and understand that there are differences in culture norms from all over the world. Excellent customer service skills, including exercising patience. Must produce and sustain accurate, detail-oriented work. Ability to operate standard office equipment, including personal computer, multi-line telephone, scanner and copy machine. Ability to maintain positive working relationships with all employees. In an effort to comply with SURS return-to-work restrictions for employers (40 ILCS 5/15-139.5), candidates for employment at Parkland College must either not be a SURS annuitant or must be willing to suspend his/her SURS annuity upon employment. This applies to all SURS annuitants except those receiving their annuity under either the Self-Managed Plan (SMP) or by lump sum payment.