Essential Job Functions : Answer phone calls and greet visitors; attempt to respond to inquiries and provide appropriate information; take messages when needed. File and retrieve documents, records, and reports. Open, sort, and distribute incoming correspondence, including faxes and email. Create documents using Microsoft Office applications. Assist with completing forms in accordance with department procedures. Create and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents. Provide assistance with website content as needed. Operate office equipment, such as copiers, PCs, and/or phone systems. Perform all other related duties as assigned. Minimum Requirements : Meet all eligibility requirements for student employment as determined by Financial Aid. This position requires Federal Work Study. Knowledge of proper telephone techniques and etiquette, excellent spelling, grammar and proofreading skills. Accurate typing ability. Knowledge of general office procedures and office filing systems. Ability to operate standard office equipment, including PCs, multi-line telephone, copy/fax machines. Familiarity with Microsoft Office Suite applications (Access, Excel, Word). Ability to work with minimal supervision.