Retail Agent/Budtender

Descripción completa del empleo

About nuEra:

nuEra Cannabis is an independent, family-owned and family-run cannabis company that got its start in Illinois during the earliest days of the state’s medical program. From those roots, nuEra has continued to grow into a multi-state operator with a strong reputation for disciplined operations, quality, and customer-focused retail.

Today, nuEra operates nine dispensaries in Illinois, along with a major cultivation and processing operation that produces a broad portfolio of top-selling brands. nuEra has also entered the new Kentucky medical cannabis market, including one of the first medical dispensaries to open in the state..

The name nuEra reflects what legalization truly created: not just a change in laws, but a new era of cannabis, an era defined by safer products, higher quality standards, and more choice than ever before.

Role Summary:

As a knowledgeable and personable Retail Agent/Budtender, you’ll play a crucial role in guiding medical patients or recreational customers through our diverse array of cannabis products, ensuring they have a positive and informative experience. Your knowledge of cannabis strains, products, and consumption methods, coupled with your exceptional communication skills, will help customers make well-informed decisions.

We seek dynamic individuals, aged 21 or older, who excel in fast-paced environments, embody trustworthiness, and can work both independently and collaboratively.

Responsibilities:

• Greet and engage with customers in a friendly and professional manner acting as a knowledgeable and approachable resource, answering questions and providing information about cannabis products.
• Offer product recommendations based on customer preferences, needs, and desired effects.
• Stay up-to-date with the latest cannabis strains, products, and consumption methods.
• Understand the differences between various strains (indica, sativa, hybrid) and their effects; educate customers on proper dosage and consumption methods.
• Familiarity with different product types, including flower, concentrates, edibles, and topicals.
• Adhere to all local and state cannabis regulations, including age verification and identification checks.
• Maintain accurate records of sales and inventory as required by law.
• Keep the store clean, organized, and compliant with all safety and security protocols.
• Effectively promote sales by upselling and cross-selling related products; provide pricing information and explain discounts or promotions to customers.
• Handle cash transactions and use the point-of-sale (POS) system accurately.
• Assist with receiving deliveries and verifying product against invoices, manifests, or other required documentation.
• Support inventory intake, organization, labeling, and storage in accordance with company procedures and regulatory requirements.
• Pick, pack, and prepare customer orders accurately and efficiently, including online, pickup, or medical patient orders as applicable.
• Participate in routine inventory counts, reconciliations, and restocking to help maintain accurate inventory records.
• Assist with back-of-house organization and ensure product is stored, handled, and secured in compliance with company policy and state regulations.
• Complete required training sessions and stay up to date product knowledge.
• Additional duties and responsibilities as assigned by company leadership.

Physical Demands / Work Environment

This position requires prolonged standing and walking; frequent use of hands for handling products, cash, and operating a POS system; and occasional bending, reaching, and lifting or carrying items up to 35 pounds, and with assistance, moving heavier items as needed. Employees must be able to work in a retail dispensary environment in compliance with all applicable safety and security procedures.

Qualifications:

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Previous retail or sales experience preferred, with a proven track record of meeting sales goals.
• Demonstrated reliability and a strong work ethic.
• Attention to detail and accuracy in record keeping.
• Flexibility to work required evenings, weekends, and holidays.
• Basic math skills, including the ability to accurately handle cash, count change, and apply discounts or promotions.
• Must be at least 21 years of age and able to satisfy all state-required background and licensing or registration qualifications, as applicable.
• Must be legally authorized to work in the United States without the need for current or future employer sponsorship.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount

Work Location: In person