• Develops and executes a mix of strategic and tactical solutions in a selling environment that supports overall business growth, and to exceed monthly conference center budgets
• Creates and distributes promotional marketing and advertising campaigns, including coordinating special events, to drive sales and brand loyalty
• Participates in management meetings and takes responsibility for marketing improvement initiatives and other assigned action items, projects, sales team meetings, and other activities as assigned
• Represents the company and facility in a positive and professional manner at all times; interfaces professionally with owners, University of Illinois, and other facility stakeholders
• Utilizes reporting data for process analysis and development with internal management and sales team; manages property-specific CRM, PMS, and other booking software and data
• Upholds Four-Diamond service standards all times, while maximizing sale opportunities and upselling the entire facility
• Documents and implements new processes and initiatives throughout the facility
• Reports to Chief of Operations and Director of Sales and Marketing.

New Business Development

• Research and qualify prospective accounts.
• Develop a marketing strategy, including comparing and evaluating services to make appropriate recommendations based on needs analysis of the prospective market.
• Executing the sale, including proposal development, conducting presentations, negotiating pricing and presenting the contract to close the sale, including necessary reporting to management.

Account Management

• Enhance organization’s reputation through consistent contact of existing client base.
• Perform routine follow up calls to existing accounts.
• Identify opportunities for expanding product offerings and ensure accounts are managed according to objectives.
• Maintain a consultative relationship with the account clients and influencers to ensure renewal and continued growth.

Qualifications:

• Motivated and self-directed sales professional that can operate within guidelines assigned
• Exceptional communication and business writing skills, and positive professional attitude
• Must demonstrate competence in performing cold calling, networking, target marketing to specific prospects, and have advanced selling skills
• College degree or equivalent experience required
• Knowledge in Salesforce or other CRM Software required
• Minimum 3 years of sales experience, at least 2 years management experience required
• Knowledge in Event Management or Hotel PMS Systems is a plus
• Technical proficiency (computer applications, data analytics, excel)
• Mature, with good judgment, detailed oriented, friendly and responsible
• Ability to adapt to changing needs quickly and effectively
• Ability to multi-task, with strong organizational and time management skills
• Must be punctual, organized, and well-prepared
• Must be available to work weekends, must have reliable transportation and be able to travel