At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring for an Oracle Order Support Processor!

This is a full-time, on-site position at our Champaign, IL location. Working hours are Monday-Friday 8am-5pm.

Typical pay for this position is $50,000-$70,000. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range.

The Oracle Order Support Processor is responsible for the management of Oracle processing at Horizon which includes Oracle order management, allocations and rules, WMS and other exception handling within and abstracted out of Oracle, in support of the Horizon’s Oracle Fusion and WMS environments. This role is a hands-on role that collaborates with business stakeholders to deliver support and solutions in support of the business objectives.

Roles & Responsibilities

• Collaborate with Horizon’s sales channels to monitor and process orders through systems
• Conduct regular system audits to identify and address any potential issues.
• Continuously monitor the performance of Oracle Fusion and WMS applications, related to processing flow.
• Troubleshoot and resolve technical issues related to Oracle Fusion and WMS applications.
• Collaborate with cross-functional teams to understand business needs and provide technical solutions.
• Stay updated with the latest Oracle Fusion and WMS tools and technologies and suggest improvements to enhance system functionality
• Participate in system upgrades and migrations to ensure a smooth transition.
• Develop and maintain system and business process documentation for Oracle Fusion and WMS applications.
• Identify and implement automation opportunities to streamline processes and increase efficiency.
• Adhere to company policies and procedures related to data security and confidentiality

Education and Experience

• An associate’s degree in computer science, business or equivalent work experience
• Experience with Oracle ERP Cloud, WMS and payment platforms highly desired
• Excellent knowledge and skillset of Microsoft Excel and Microsoft 365 suite.
• Understanding of business operations in distribution and 1P and 3PL business models.
• Strong desire and ability to learn new technologies and processes.
• Strong problem-solving skills and the ability to multi-task.
• Strong analytical skills
• Excellent communication and collaboration skills.
• Project management and teamwork skills
• Awareness of and the ability to use a wide variety of software solutions and tools to affect change.

Benefits and other perks

• Medical, Dental, Vision
• HSA and FSA options
• Short-Term and Long-Term Disability Insurance
• Life Insurance and Supplemental Life Insurance
• 401(k) with a company match
• Paid Time Off
• Paid Holidays
• Internal Rewards
• Discounts on Products
• Additional Coverage such as accident, critical, hospital and pet insurance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time. In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated.

Horizon Hobby, LLC is an equal opportunity and E-Verify employer