The Senior Resource Center is looking for its next Aging Services Manager. This fast-paced position is perfect for a positive person whose professional sweet spot is uplifting and motivating staff, focusing on creating great client experiences, and optimizing the systems we use to provide and document that service. The SRC’s Aging Services Manager works with the department’s caseworkers to find solutions to client issues as they arise; they also keep an eye on measuring the department’s performance and help report performance metrics to our grant funders. Responsibilities include supervising Aging Services caseworkers (onboarding, orientation, training, ongoing staff development), providing direct supervision and consulting on client cases, about 20% direct client service and backup coverage, identifying service improvements within grant bounds, representing SRC at community education and awareness events, participating on the SRC Management Team and developing procedures and training materials, arranging and providing presentations and distributing materials on senior issues in the tri-county area, occasional travel to other offices in central Illinois, and assisting with quality assurance and improvement activities. Qualifications: Bachelor’s degree in social work or related field required; master’s preferred. Willingness to obtain/maintain relevant certifications (InformUSA, PEARLS, SHIP, Options Counseling, etc.). At least two years supervising people; experience in a social service agency (preferably with the elderly/frail); program management experience with budgeting and program requirements; strong organizational and communication skills; customer-oriented; ability to represent Family Service positively; must be able to complete required background checks (per DCFS/APS guidelines). About the Senior Resource Center: Dedicated to giving older adults in Champaign, Douglas, and Piatt Counties the assistance, advocacy, information, and counseling they need to live well at home. The Package: 12 paid holidays; PTO after 90 days (accrue up to 200 hours); life insurance; salary range $25.00–$26.00 per hour (commensurate with experience). Quality-of-life perks: meaningful mission, strong employer reputation, growing regional nonprofit. To apply: email a resume and cover letter (PDF) to hr@familyservicecc.org.