Library Assistant 2 - Patron Services
City of Urbana
Urbana, IL, USA
USD 18.92-20.81 / hour
Posted on Jul 12, 2025
Openings as of 8/22/2025
- Position Type:
UFL--Hourly/Library Assistant 2-Patron Services
- Date Posted:
7/11/2025
- Location:
Urbana Free Library
Library Assistant 2 – Patron services - Has exemplary customer service skills (patrons and staff)
- Demonstrates exceptional verbal and nonverbal communication skills
- Is dependable, honest, and able to work independently without close supervision
- Has exceptional organizational, interpersonal, and decision-making skills
- Evening and weekend availability
- High school diploma or equivalent.
- One year successful, continuous work experience.
- Training or experience in providing information services and technology assistance desired.
- Experience with electronic resources desired.
- Prior experience with Polaris ILS desired.
- Bilingual skills (especially Spanish, French, or Chinese) desired.
- Online application.
- Application scoring.
- Panel interviews.
- Contacting references.
- Selection/Appointment.
| Library Assistant 2 - Patron Services | JobID: 504 |
Position Type: UFL-Hourly / Library Assistant 2 – Patron Services
Date Posted: 7/10/2025
Location: Urbana Free Library
Date Available: When Filled
Closing Date: August 3, 2025, 11:59pm
Do you want to work where you can enrich the lives of the people in your community? The Urbana Free Library seeks a service-oriented, self-motivated individual to join the Library’s team. The Urbana Free Library has been serving the community for 150 years – providing access to diverse resources and programs to encourage learning and enhance lives. If you are a friendly, energetic, and dependable person who would enjoy working in a community-centered environment, the Library invites you to apply.
Library Assistant 2 - Patron Services
Position Type: Hourly
Location: The Urbana Free Library
Pay Grade: 25-H ($18.92-$20.81 per hour)
Job Summary:
A Library Assistant 2 – Patron Services provides library account management, information services, bibliographic instruction, and computer lab assistance to patrons of all ages; assists in preparing and implementing outreach and programs; and provides excellent customer service. A Library Assistant 2 – Patron Services may create and/or maintain schedules for Library staff. Duties require extensive public interaction, and the Library Assistant 2 – Patron Services must be continually positive and friendly while working in a busy environment. A Library Assistant 2 – Patron Services reports to the Patron Services Manager.
This position will be scheduled evenings and weekends.
The Ideal Candidate:
Required Qualifications:
Minimum requirements include:
Preferred Qualifications:
Previous customer service or public service, library, and supervisory experience all preferred.
To Apply:
To apply online, click the maroon “Apply” button on the upper-right-hand side of this page. Applications will not be considered unless they are complete.
Applications submitted by 11:59 p.m., Sunday, August 3, 2025, will receive priority consideration, but applications will be accepted until the position is filled.
Selection Process:
Accommodations:
The Urbana Free Library provides reasonable accommodations for persons with disabilities. If you need information, please contact The Urbana Free Library at 217-367-4057.
The Urbana Free Library welcomes diversity!
We foster an environment that values and encourages mutual respect, inclusion of all people, and utilizing differences and similarities as an organizational asset. We welcome applications from diverse candidates and candidates who support diversity. EOE.
We foster an environment that values and encourages mutual respect, inclusion of all people, and utilizing differences and similarities as an organizational asset. We welcome applications from diverse candidates and candidates who support diversity. EOE.