The City of Champaign is looking for motivated, customer-service focused, and conscientious individuals to create a welcoming environment for residents and visitors to our community as a Parking Enforcement Officer I in the Public Works Department. This position is a great first step opportunity to a fulfilling and rewarding career in public service.

Responsibilities of Position

Parking management is integral to supporting the vitality of our community, and parking enforcement facilitates movement and availability of parking spaces in downtown, midtown, and campustown encouraging economic activity to support businesses and other amenities. As a Parking Enforcement Officer, you will have frequent in-person interactions with residents and visitors to provide directions, respond to questions on a variety of City services, and explain parking options and regulations. You will monitor parking areas for compliance and safety and issue violation notices as needed. The schedule for this position is 12:00 noon – 9:00 pm, Monday – Friday, with occasional after-hours routine work. Additional responsibilities include participating in City snow and ice and other emergency response operations, including working up to 16-hour shifts at all hours of the day and night.

Required Qualifications

• High school diploma or equivalent. Completed coursework without a diploma will be considered.
• Excellent interpersonal and conflict resolution skills.
• Ability to perform essential functions that require physical agility, including making the rounds of a one-mile radius before returning to the vehicle, as noted in the job description, with or without accommodation.
• Ability to work outdoors in adverse weather conditions.
• Ability to work emergency operations and/or enforcement activities outside of regular work hours.
• Valid driver’s license and good driving record.
• Ability to use a personal computer and mobile devices to perform data entry, auditing, word processing, and email communications.

Preferred Qualifications

• High volume, face to face customer service experience.
• Snow removal experience.
• Experience working independently with little supervision.
• Experience explaining or enforcing rules, regulations, or policies.

Drug screening will be required. The starting salary is $25.41 per hour, plus an excellent fringe benefits package. Applications must be submitted online no later than Sunday, September 14, 2025.

The City of Champaign is an Equal Opportunity Employer. Women, minorities and individuals with disabilities are encouraged to apply. The City of Champaign is committed to promoting a work environment and a community that values and supports diversity and inclusion. Contact the Human Resources Department at (217) 403-8770 Monday through Friday from 9 a.m. to 4 p.m. if you require an accommodation to complete this application or during any phase of the application, interview, or employment process.

The following locations offer free Internet access and assistance: The following locations offer free Internet access and assistance: Champaign Public Library, Champaign Public Library Douglass Branch, and the Illinois WorkNet Center.

Our mission is to provide responsive, caring, cost-effective service in partnership with our community.

These values guide our work:

Personal Integrity

We act in the best interests of the City

We behave in an ethical and legal manner

We are open and honest

We follow through on commitments

We are loyal to the City

Responsibility

We anticipate issues, problems, and opportunities

We take initiative

We act to prevent and solve problems

We take responsibility for the outcome of our actions and decisions

We hold ourselves and others accountable

Respect

We treat others in a fair, courteous, and equitable manner

We actively listen and seek understanding

We provide a direct response

We embrace ethnic and cultural diversity in the community and our workplace

We are positive and cooperative

We are willing to apologize

Teamwork

We know and respect our roles and responsibilities

We ask who needs to be involved and we involve others appropriately

We define and agree upon the goals

We collaborate to achieve organizational goals

We help others accomplish their goals

We share authority, responsibility, and credit

Results

We take pride in our work

We complete assignments and projects on time and within budget

We evaluate outcomes and seek feedback on our performance

We learn from our mistakes

We innovate