Do you enjoy working on or tinkering with personal computers? Are you the go-to person friends and family contact when they need help with computer issues? If this sounds like you, then consider joining the City of Champaign as a Network Technician in the Information Technologies Department.

Responsibilities of Position

The Network Technician is a valuable resource for employees in all City departments. They do initial installation and configuration of new computers, associated equipment, and software. They are also the first line of support for users, providing instructions and troubleshooting problems which requires the ability to explain technical information to users at all skill levels. The Network Technician repairs personal computers, installs network cabling, tests connections, moves equipment, installs patches and upgrades to Windows PCs, purchases and maintains hardware and software inventory, and develops user instructions and other documentation. The Network Technician maintain daily work logs and provide excellent customer service to employees. Must be able to occasionally work outside of regularly scheduled hours to respond to provide computer-related support.

Required Qualifications

• Associate degree in Data Processing, Computer Science Networking, or a related field. Relevant certifications in operating systems support, application support, networking, or other relevant areas will be considered in lieu of degree.
• Experience with computer hardware and software installation, diagnostics, or repair.
• An equivalent combination of work experience and education that demonstrates the required knowledge, skills, and abilities will be considered.
• Experience communicating and working with diverse groups of people.
• A current state-issued driver’s license and good driving record.
• The ability to perform the duties of the job including bending, stretching, crawling, climbing a ladder and lifting at least 50 pounds, with or without accommodation.

Preferred Qualifications

• Experience with network support.
• User help desk experience.

Drug screening, driving abstract, and criminal background check will be required. The annual starting salary range is $76,312 - $86,874, DOQ, plus an excellent fringe benefits package. Applications must be submitted online no later than Sunday, August 24, 2025.

The City of Champaign is an Equal Opportunity Employer. Women, minorities and individuals with disabilities are encouraged to apply. The City of Champaign is committed to promoting a work environment and a community that values and supports diversity and inclusion. Contact the Human Resources Department at (217) 403-8770 Monday through Friday from 9 a.m. to 4 p.m. if you require an accommodation to complete this application or during any phase of the application, interview, or employment process.

The following locations offer free Internet access and assistance: The following locations offer free Internet access and assistance: Champaign Public Library, Champaign Public Library Douglass Branch, and the Illinois WorkNet Center.

Our mission is to provide responsive, caring, cost-effective service in partnership with our community.

These values guide our work:

Personal Integrity

We act in the best interests of the City

We behave in an ethical and legal manner

We are open and honest

We follow through on commitments

We are loyal to the City

Responsibility

We anticipate issues, problems, and opportunities

We take initiative

We act to prevent and solve problems

We take responsibility for the outcome of our actions and decisions

We hold ourselves and others accountable

Respect

We treat others in a fair, courteous, and equitable manner

We actively listen and seek understanding

We provide a direct response

We embrace ethnic and cultural diversity in the community and our workplace

We are positive and cooperative

We are willing to apologize

Teamwork

We know and respect our roles and responsibilities

We ask who needs to be involved and we involve others appropriately

We define and agree upon the goals

We collaborate to achieve organizational goals

We help others accomplish their goals

We share authority, responsibility, and credit

Results

We take pride in our work

We complete assignments and projects on time and within budget

We evaluate outcomes and seek feedback on our performance

We learn from our mistakes

We innovate