Are you a highly organized and detail-oriented professional looking for an opportunity to use your talents and skills supporting an emergency dispatch center? Then consider applying to be an METCAD Technician at the Metropolitan Computer Aided Dispatch Center (METCAD 9-1-1).

Responsibilities of Position

The METCAD Technician fills a critical role in our dedicated team of individuals who work to serve the community and first responders. They assist the METCAD management team by providing highly technical support related to information requests, budget, and records management.

The METCAD Technician is an expert at coordinating METCAD’s Freedom of Information Act response processes as well as information releases to public safety agencies. This requires reviewing, analyzing, and responding to multiple requests with varying deadlines in a timely and legally compliant manner and a high level of confidentiality and attention to detail. They assist METCAD management with the budget process through monitoring balances and expenditures and budget analysis and projections. They prepare financial reports for audits and state compliance so knowledge of financial concepts, principles and practices are a must. They develop and maintain record retention guidelines and file petitions for records disposal with the state. The ideal candidate will possess sound judgment, discretion, and excellent time management skills.

Required Qualifications

• High school graduate or equivalent supplemented by business course work and training.
• Progressively responsible experience with technical finance or records.
• Management work.
• An equivalent combination of work experience and education that demonstrates the required knowledge, skills, and abilities will be considered.
• Ability to obtain and maintain Freedom of Information Act (FOIA) Officer, Law Enforcement Agencies Data System (LEAD), and Criminal Justice Information Systems (CJIS) certification.

Preferred Qualifications

• Associate degree in business, accounting, or a related field or specialized training or certification in information or records management or related area.
• Knowledge of financial concepts, principles, and practices related to financial projections and analysis.
• Ability to use financial or records management software systems.
• Knowledge of federal, state, and local laws, regulations, and guidelines governing Freedom of Information Act (FOIA) requests and public records.
• Previous law enforcement or public records management experience.

Drug screening and criminal background check will be required. The annual starting salary range is $68,890 – $78,732, DOQ, plus an excellent fringe benefits package. Applications must be submitted online no later than Sunday, July 13, 2025.

The City of Champaign is an Equal Opportunity Employer. Women, minorities and individuals with disabilities are encouraged to apply. The City of Champaign is committed to promoting a work environment and a community that values and supports diversity and inclusion. Contact the Human Resources Department at (217) 403-8770 Monday through Friday from 9 a.m. to 4 p.m. if you require an accommodation to complete this application or during any phase of the application, interview, or employment process.

The following locations offer free Internet access and assistance: The following locations offer free Internet access and assistance: Champaign Public Library, Champaign Public Library Douglass Branch, and the Illinois WorkNet Center.

Our mission is to provide responsive, caring, cost-effective service in partnership with our community.

These values guide our work:

Personal Integrity

We act in the best interests of the City

We behave in an ethical and legal manner

We are open and honest

We follow through on commitments

We are loyal to the City

Responsibility

We anticipate issues, problems, and opportunities

We take initiative

We act to prevent and solve problems

We take responsibility for the outcome of our actions and decisions

We hold ourselves and others accountable

Respect

We treat others in a fair, courteous, and equitable manner

We actively listen and seek understanding

We provide a direct response

We embrace ethnic and cultural diversity in the community and our workplace

We are positive and cooperative

We are willing to apologize

Teamwork

We know and respect our roles and responsibilities

We ask who needs to be involved and we involve others appropriately

We define and agree upon the goals

We collaborate to achieve organizational goals

We help others accomplish their goals

We share authority, responsibility, and credit

Results

We take pride in our work

We complete assignments and projects on time and within budget

We evaluate outcomes and seek feedback on our performance

We learn from our mistakes

We innovate