RN Procedural/Administrative Coordinator - Interventional Pain Management

Christie Clinic's department of Interventional Pain Management is seeking a full-time RN Procedural/Administrative Coordinator at the Fields clinic from Monday-Friday 8:00am-5:00pm.

Duties include the provision of professional nursing care for clinic patients following established standards and practices and supervision of departmental clinical operations and team members.

JOB DUTIES: (This list may not include all of the duties assigned.)

• Administer patient care orders in accordance with nursing scope and standards and as directed by provider.
• Prepare equipment and assist provider during treatment, examination and/or testing of the patient.
• Observe, record, and report patient’s condition and reaction to medication and/or treatment to provider.
• Instruct patients and caregivers regarding medication, treatment instructions, and patient education. Give patients pre and postoperative instructions.
• Demonstrate the ability to respond to triage calls using nursing assessment.
• Assist provider in pre-operative, operative, and post operative procedures.
• Monitor recovering and/or sedated patients.
• Initiate and maintain peripheral intravenous lines.
• Administer parenteral and oral medications, as ordered.
• Monitor vital signs, cardiac rhythm, and patient symptoms throughout testing
• Preoperative Chart Review including lab work.
• Give medical advice to patients over the telephone.
• Complete FMLA and disability paperwork for patients.
• Initiate emergency response and ACLS protocols as needed
• Maintain readiness of emergency equipment and medications
• Accurately document assessments, procedures, medications, and outcomes in the medical record
• Communicate abnormal findings or patient concerns promptly to the appropriate provider
• Support efficient patient throughput while maintaining safety and quality standards
• Assist with developing and maturing the utilization of Christie Leadership System.
• Monitor processes within the department for quality, regulatory, and performance initiatives.
• Effectively and professionally communicate with patients, team members, providers, and visitors.
• Participate in team member performance evaluation, coaching, disciplinary action, and conflict resolution activities, as needed.
• Assist the Clinical Manager with annual goal and budget development and maintenance.
• Act as a liaison between varying levels of leadership and department team members.
• Conduct new team member interviews and oversee the onboarding of new team members.
• Participate in new provider interviews and assist with new provider onboarding.
• Address and assist with the resolution of customer service and billing concerns.
• With the department chair, assist with maintenance of the department provider call schedule.
• Develop and maintain department policies, protocol, and procedures, in collaboration with the Department Chair when appropriate.
• Oversee all operational functions of the office practice.
• Maintain oversight of provider patient care schedules.
• Maintain CLIA compliance, as needed.
• Oversee the maintenance of supplies and equipment required for operations.
• Schedule office visits, procedures, and surgeries at both in-office and external facilities.
• Maintain department resources/information regarding prior authorization requirements.
• Obtain prior authorization for services which require one.
• Coordinate patient care with internal and external facilities.
• Ensure a positive patient experience in a fast-paced outpatient environment
• Perform related work as required.

REQUIRED QUALIFICATIONS:

• Graduation from an accredited school of nursing
• Evidence of annual completion of health related courses and/or seminars with a certificate and/or CEU’s

PREFERRED QUALIFICATIONS:

• Professional nursing experience

CERTIFICATE/LICENSE:

• Possession of an Illinois State Registered Nurse License
• BLS Certification
• ACLS Certification

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 50 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in a clinical setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment. Ionizing radiation and medicinal preparations are also common. Requirements may include working irregular hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

We also offer a substantial benefits package, including: