Patient Financial Representative/Administrative Coordinator - Business Services - Fields
Christie Clinic
Job Details
General Summary of Duties
Christie Clinic's department of Business Services is seeking a full-time Patient Financial Representative/Administrative Coordinator at the Fields clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.
Duties include the performance of supervisory duties over the Central Registration department while working as a Patient Financial Representative position.
Job Qualifications and Expectations
JOB DUTIES: (This list may not include all of the duties assigned.)
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Perform on a daily basis duty of Patient Financial Representative, as outline in job description.
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Cross trains and perform, with expertise, all job functions within the department.
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Possess comprehensive knowledge of electronic medical record and practice management systems, Microsoft Office Suite, Christie Clinic, LLC, and Business Services operations with specific emphasis on division functions.
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Act as a time clock manager. Approves and submits time, approves staff member vacation and time off requests.
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Interview prospective staff members. Oversee the training of new staff members.
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Perform conflict control throughout the department.
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Conducts and maintains Christie Leadership System within department.
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Assist in creating and maintaining budget.
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Completes and presents annual performance evaluations and ensure that employees are up to date on department policies and procedures.
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Appease patient complaints.
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Prevent distractions within the department and keep employees on task.
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Oversee all operational functions, workload load assignments, cross training of duties to ensure adequate coverage within the department.
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Attend meetings and sit on committees as requested by Manager.
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Communicate areas of concern to the Business Services Manager.
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Perform related work and other projects as required.
REQUIRED QUALIFICATIONS:
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High School Diploma or equivalent
PREFERRED QUALIFICATIONS:
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Supervisory and training experience
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Demonstrated skill set for meeting departmental job description requirements
CERTIFICATE/LICENSE:
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None
TYPICAL PHYSICAL DEMANDS:
Demands include sitting, standing, walking, bending, stooping, stretching, and lifting. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required. It is also necessary to view and type on computer screens for long periods.
TYPICAL WORKING CONDITIONS:
Work is performed in an office environment in a healthcare facility. Involves continuous contact with patients and staff in a demanding and fast-paced environment. Work may be stressful at times; interaction may be with angry or confrontational people. Contact involves dealing with sick people and contact with communicable disease. Requirements may include working irregular and overtime hours.
PAY AND BENEFITS:
The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.
We also offer a substantial benefits package, including:
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