Christie Clinic's department of Convenient Care is seeking a Medical Assistant/Patient Service Representative/Administrative Coordinator from 8:00am-8:00pm, 3 days/week, including weekend and holiday rotations at the Windsor, Urbana, and Danville clinics.

Duties include greeting patients, check in/check out process, clerical duties, collecting payments, and serving as a liaison between patients and medical support staff. Duties also include performance of skills through the delivery of patient care using a systematic patient assessment and supervision over the Convenient Care staff and acting as a liaison between staff, patients and providers.

CNA, CMA, previous health care experience, and supervisory/training experience preferred.

JOB DUTIES: (This list may not include all of the duties assigned.)

• Act as a time clock manager.
• Approve staff member vacation and time off requests. Request float staff as needed.
• Interview prospective staff members. Oversee the training of new staff members.
• Perform conflict control throughout the department.
• Conduct monthly staff meetings.
• Attend coordinator meetings, as required. Following coordinator meetings, inform employees on any new information pertinent to their position.
• Create and maintain budget.
• Conduct job evaluations and ensure that employees are up to date on department policies and procedures.
• Appease patient complaints.
• Prevent distractions within the department and keep employees on task.
• Oversee all operational functions of the office practice.
• Perform staff scheduling for all Convenient Care locations.
• Perform MA/PSR or nurse duties according to licensure as in job description for each role.
• Perform related work as required.

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 75 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in a clinical setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment. Requirements include working weekends, evenings, holidays, etc. as associated with working in Convenient Care.