Under the general supervision of the Library Director, the Children’s Manager manages the Children’s Services Department, setting the course for the library’s service to children and teens, birth through 12th grade. The Children’s Services Manager is responsible for creating a welcoming climate for children, teens, and families and developing engaging programs and collections that foster early reading skills, a love of reading, and educational success. With assistance from the Deputy Director, the Manager supervises Children’s Services staff members, helps plan and present programs, advocates for children and teens, and their needs, develops methods to expand library service to and reach children and teens outside of the library, and cultivates partnerships with educators and service providers. Serves as a member of the Management Team.

• Oversees all areas of Children’s Services including supervision of children’s librarians, the teen librarian, the Mother Goose library associate, children’s associates, and teen programming pages
• Provides and models excellent customer service to all users of the library
• Identifies community needs and works with staff to establish programs and services to meet these needs
• Develops and maintains effective relationships with schools, community groups, and agencies involved with service to children and teens, including participation on committees
• Oversees planning, scheduling, promotion, and evaluation of children’s and teen programs
• Conducts programs for children, teens, parents and caregivers
• Supervises the development of children’s and teen collections, including online resources
• Maintains up-to-date knowledge of educational trends, services and technology for children and teens
• Assists with questions on software, makerspace tools, and other technology related needs to customers of all ages
• Keeps informed about new practices and use of technology in libraries
• Contributes to the library’s website, e-newsletter, and social media
• Assists with strategic planning processes and the design and implementation of annual objectives
• Participates as a member in the work and activities of professional associations
• Contributions to the library profession through local and/or national professional associations
• Participates in departmental and library-wide training and activities, including technology and safety training
• Provides excellent internal and external customer service
• Other duties as assigned

• Ability to create a welcoming, happy, engaging atmosphere for children, teens, and those who accompany them
• Ability to provide a high level of personalized service to library users of all ages; children and teens in particular
• Ability to plan, implement, and evaluate effective library services for children, teens, parents, caregivers and educators
• Ability to issue guidance and ensure compliance with the Library’s Rules of Conduct and policies
• Excellent computer and technology skills, including use of computers, mobile devices, and social media
• Proficiency with workplace productivity software, including skills in Microsoft Office Suite
• Excellent interpersonal skills and friendly, helpful manner for modeling customer service expectations
• Knowledge and expertise in the areas of child development, adolescent development, reading development and early childhood education
• Knowledge of professional-level library practices and ability to keep up with developments in the field
• Proven leadership and management skills that foster teamwork, effective communication and high morale
• Evidence of past community involvement
• Excellent speaking and writing skills
• Good vision and hearing to effectively engage with customers
• Manual dexterity to operate computer. phone, and makerspace equipment
• Physical ability to lift library materials weighing up to 40 pounds and to push fully loaded carts of library materials
• Valid driver's license, acceptable driving history, and personal automobile for job-related transportation
• Satisfactory pre-employment background check

• Master of Library Science degree (MLS) from ALA-accredited institution required
• One year of supervisory experience required
• Experience with youth programs required
• Two years of public library experience preferred
• Extensive experience with automated library catalog and circulation software required
• Knowledge of Spanish and/or French is helpful
• Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities