Champaign Park District – Part-Time 2, Non-Exempt (hours not to exceed 19 per week)

About the Job:
Join the team at the historic Virginia Theatre! As part of the Box Office & Concessions Staff, you’ll be the face of our theatre—helping guests purchase tickets, answering event questions, and serving concessions. This role is all about providing excellent customer service and creating a welcoming experience for every patron who walks through our doors.

Summary of Responsibilities:

• Assist patrons with ticket sales, will-call pickup, and seating inquiries
• Process transactions accurately by phone, online, and in person
• Provide up-to-date event, pricing, and seating information
• Operate concessions, ensuring compliance with health and safety standards
• Monitor inventory and restock concession supplies as needed
• Troubleshoot ticketing issues and support improvements
• Maintain confidentiality and uphold Park District policies
• Deliver outstanding customer service at all times

Why Work With Us?
This is a great opportunity to gain hands-on customer service and event operations experience in a lively theatre environment. You’ll sharpen your organizational, communication, and cash-handling skills while working as part of a supportive team. Plus, you’ll get to enjoy the excitement of live performances and community events at one of Champaign’s cultural landmarks.

Benefits Summary:

• Competitive hourly pay
• Paid training and certifications (First Aid/CPR, Food Handlers, etc.)
• Flexible scheduling, including evenings and weekends
• Opportunities for skill development in customer service, theatre operations, and concessions management
• A fun, dynamic work environment surrounded by arts and entertainment

About the Champaign Park District:
The Champaign Park District is dedicated to enhancing the quality of life for our community through parks, recreation, and cultural opportunities. We operate a wide range of facilities and programs, including the Virginia Theatre, and are committed to providing safe, inclusive, and welcoming experiences for all.

Who This Position Is Ideal For:
This role is perfect for someone who enjoys working with the public, thrives in a fast-paced environment, and has a passion for live events. Whether you’re a student looking for flexible part-time work or someone seeking customer service experience in a fun setting, this position offers a unique way to be part of the arts and entertainment community.

The Champaign Park District is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or veteran status. We are committed to providing a workplace that is free from discrimination and harassment of any kind. All employees are required to comply with our equal opportunity and harassment laws, policies, and procedures.

• Must be at least 16 years of age
• Must have some customer service experience.
• Demonstrated organizational and cash handling skills.
• Proficiency in computer use, including MS Word and Excel.
• Effective verbal communication skills.
• Ability to work harmoniously with the public and staff.